I found one. S. ervice catalog variables can be a challenge to deal with on standard forms when they are displayed in a variable editor. In this case, I'm using a Script Include named 'u . The reference field filters Business Services related to the company of the caller, I created a m2m table with a related list on both Company as well as Business Services. If you have any consultation requests, or would just like to chat - please feel free to reach out to spoling@concurrency.com. (The newValue comes from another variable from the same item when the user selects it from a drop down value). Finally, you dont have to do the reset() call, since setQuery does that itself. The variable set is called "Parse sysparm_variables URI param". This actually worked for me! You could use g_sc_form with the getControl method. I am filtering on group type. Configure the dictionary of assignment_group Whether you're a new admin or a seasoned consultant, you're guaranteed to find quality solutions that will aid you in your ServiceNow journey! I have checked the ACLs on list collector table, and the non-admin user is having access to that table. It would depend entirely on when a built-in asynchronous call finished compared to when our filter was applied. Here's mine. For details on creating a variable, see Create a service catalog . Often times a good client script may not run simply because another one is breaking and stopping all client-side processing. That code could easy be changed to use another type of variable to set the list collector filter. This works great, but it results in a global script that gets loaded all the time when it really isnt necessary. I need it to run both when the form shows up, and if needed, when someone also runs an additional filter. fil.rows[0].style.display = none; Great Article. function onLoad() { This can be accomplished by adding the no_filter attribute to the Attributes field on the variable form. One of the most common requests I see about this type of variable deals with how to handle the filter at the top of the list collector. Thanks so much for the quick reply!!! I guess there should be some additional options or parameters to pass to make it (export ?) function onLoad () {. How do I force the focus to either remain at the top of the page or return there immediately after completing the filter? Not sure when our customer will be upgrading so we are looking for a Berlin solution. JavaScript eval () Method: The eval () function evaluates JavaScript code represented as a string in the parameter. Could you please help me to get the actual display value. Youve customized this to use an onKeyUp event. window[collectorName + g_filter].reset(); technical specialist salary lucid motors Lets create a new one. Wrapping the timeout like so Here it is, it is not as elegant as I'd like. //Reset the filter query On change of the main form's variable, set the preference. Now that we are here, lets sort by the Incident table. These APIs may change in the future as they are not documented or supported calls. Sign-up to get the latest news and update information from ServiceNow Guru! How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? This code doesnt seem to be work with the non-admin user. do you now the what the meaning of the parameter of the XXX_acRequest(null) function is? On my form I have a variable that is auto populated on load. Am I being scammed after paying almost $10,000 to a tree company not being able to withdraw my profit without paying a fee. I am using a Script Include as a reference qualifier, but it is behaving rather strangely. Up until recently, the only way to get Advanced Reference Qualifiers to work was to create a global business rule to run the qualifier script. Skip to page content. Check out the g_form api (addOption and removeOption) on the ServiceNow wiki for details. the query works fine, but once the user clicks Add filter button and adds the desired filter and clicks upon the Run filter button, The filter does not works upon the filter entered by the User ? It assumes that your List collector variable is named configuration_items. //var el = $('container_' + g_form.getControl(collectorName).id).select('div.row')[0].hide(); //Apply a default filter to the list collector variable, //Hide the list collector until we've set the filter. Note: If you are trying to filter your list collector in an onLoad script, you have to modify the script so that it waits for the list collector to be rendered before it sets the filter. Do group types have values different than the labels? Works like a Charm! Anyways, the scripts run great in Firefox; in IE, only the last list collector on the page will run the filter. Is it possible to put an condition in the attribute field? I used this script and it worked for me. The hiding of the filter itself no longer works in Fuji. if(typeof(window[collectorName + g_filter]) == undefined){ This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. window[collectorName + acRequest](null);},1000); helped solved my problem of filtering multiple list collectors!! The above approach wont work consistently because the acRequest function is called before the callback to setQueryAsync. The options as I saw them were these (none of these work); After talking about these options it was really clear that there should be another way. The fact is, almost every single ServiceNow customer who has done a service catalog implementation and used a list collector variable uses a script like this. Jordan's line about intimate parties in The Great Gatsby? Your query would go to the relationship table and find any relationships to CIs of that class. //Find and hide the filter elements (optional). Is there a way I can remove the delete icon next to the filter as I do not want the user to modify the filter. Thanks Mark. Several types of service catalog variables are provided. Is there something wrong with security to table? When I apply this solution, i cant see my filter and my list collector ? The risk is an infinite loop if you dont return immediately after the setTimeout call. 1. The element HAS to match in your reference qualifier for the subcategory variable. Something like this should work. By clicking Accept all cookies, you agree Stack Exchange can store cookies on your device and disclose information in accordance with our Cookie Policy. There are some hacks you can try though. In Firefox and IE, the list collector just always says loading. ServiceNow offers a handy little feature on forms that use choice lists. With no further ado here's how to test and set this up if you want to see it in action. *Read the value of variable which used has entered on sel. ucla environmental science graduate program; four elements to the doctrinal space superiority construct; woburn police scanner live. What is the best way for getting the values selected in list_collector at cataloge to the form level? Below is a simple example to illustrate. return; if (filter.getFilterReadOnly()) Hi Brandon, I am having a problem with this in Geneva as well. window[collectorName + g_filter].setQuery(filterString); I tried to use the code mentioned on top, but it does not remove the existing values. This tool adds to your system, a Variable Set.This variable set contains a catalog client script, but no actual variables (this is expected). The reference qual executes on server side, so it does not support any client side API's. Does Cosmic Background radiation transmit heat? can you use script include in clientscripts? and the choice was Software, We are on Berlin and we have a requirement to make the variables read only and we addressed that almost a year ago on all our catalog items by marking each of the variables write = admin (also found that tidbit on your site ). Event.observe(window, load, function() Multi-row variable sets (MRVS) are a fairly recent addition to the Service Catalog in ServiceNow, having been introduced in the London release. ` Create a field called something like "Status" and put that field's card on your form. var filter = window[listCollector + g_filter]; Please advice. Now i want to reset a filter in this way..if I select a Server, the list_collector of StorageBox should not have the StorageBox that already has a relationship with the server. Learn more about Stack Overflow the company, and our products. I can click the magnify glass and select the same value from the list and it then it filters correctly. I have tried the same code in on change function on a variable. The client would like the user to be able to select an Incident Category as well as an Incident . Ideas? var collectorName = computer; Please give the new code a try and let me know how it goes. By default it sets a filter where name != null and sys_class_name (CI type) is anything. Only do this for a few Categories for the time being. That would reduce the complexity of this a bit. It works with Admin user, but when I impersonate with the non-admin user, it clears out the list. Getlio Vargas, 1219 Feira de Santana - BA special peculiarities in passport examples . Great script. CASE i_vnam. is not called correctly. My list is on sys_user_group. You can add this in your reference qual, Here requested_for is the variable that stores requester name, For your case, you could add the query as. It didnt like running synchronous calls at the same time so we wrapped the window[] lines in a setTimeout function in one of the client scripts like this: setTimeout(function(){ Which basecaller for nanopore is the best to produce event tables with information about the block size/move table? This training provides our recruiters with tools and strategies to improve our diversity and inclusion efforts. Populate as many categories as you would like in here. eval(ctrl + g_filter.query = + filter + ;); Ive updated the code above with fixes that should make this compatible with the latest ServiceNow releases. Hi Mark, Sorry for the late reply. I had to change the last lines: window[collectorName + g_filter].reset(); if (filter.destroyed) fil.nextSibling.rows[0].style.display = none; //Filter description text*/, //Reset the filter query Mark. var filterString = osLIKEwindows; The following catalog client script will show the help text for the 'caller_id' variable automatically when the catalog item form loads. Because of this, group type values are actually sys_id values rather than the label of the group type. g_form.setDisplay(collectorName, true); This was just what I was looking for, thanks for sharing. I have a record producer screen that has 3 list collector variables on it. Please keep in mind that simple is generally best with ServiceNow. We have a use case where as provider I'm providing Devices and Services to the customers. Standard javascript has a focus() method you can use. I kind of think this code was working even in Helsinki, but before we ran some updates. That whole page isnt really customizable at all. Youre right, thats much easier! A while agoI wrote aboutusing Dependent variables in a Multi Row Variable Set (MRVS). if the assign_to field is not empty then tree_picker=false. Ive run into an issue. I wanted to help, so I talked through the options available that I have not tested. Ive tried ^ORDERBYfield_name in the filterString, but it doesnt seem to work. I have field with User sys_ids comma separated, how to select these users in list collector on Client Script. getControl actually isnt available there. Ive provided a second example above that shows you how to do that. i also have a script file to load these variables. Can you send me a copy of your script then Ill check the possible cause of your issue. I have created a table and it has only one column. Browse other questions tagged. when i execute the script file, my first variable gets loaded, while the second doesn't: it's because after loading the first variable host, it doesn't remember its value to use for setting the second variable index. I use this script for fix a filter on list collector and hide this filter. Well done. eference qualifiers are a powerful tool that every ServiceNow administrator and consultant should have in their tool belt. In there something always bothered me. //listFilter += '^ORlocation.name='+searchText; //listFilter += '^ORsupport_group.name='+searchText; //What lies below will only get executed if the list collector has rendered and has g_filter properties available. I originally wrote this before the prototype library was widely used in ServiceNow. Can I change reference table on B based on value in A? I prefer Event.observe to wait for the load event to do what you describe. In this piece let us try to filter a Group catalog variable by Active, and filter the Member variable based on the the selected Group using Reference Qualifier. P.S : thanks a lot to Service-now Guru. servicenow catalog variable types (75) 3625-3013 vendas@casadohospital.com.br LOJA 2 Av. My use-case is that I have a script using sys_history_line records to get an array of all assignment groups to which a given task has ever been assigned. Ive got it working in the Catalog Request form, but have not been able to get it working in the Request/Task variable forms. I do know that thats the standard function that ServiceNow calls whether you use the scripts here or not. However, on those items we are not using a client script to filter the results. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. } After a bit more research Ive found a way that does seem to work. Start here for a quick overview of the site, Detailed answers to any questions you might have, Discuss the workings and policies of this site. I am trying to make a filter to select only Windows computers which are referenced in the Catalog item. Is it possible that i can dynimically change reference table on a field based on value in the another field? Im guessing thats where the problem lies. var filterString = u_tomcat_group=799d6e58206705486fc1cca07d6f3232; //Find the filter elements Alright now this should be functioning. Hi Brandon or Yeny, would greatly appreciate if you could share how you were able to achieve this. you can use it on Service Catalog variables as well. Thats probably something you should ask on the forums since its a different topic than what I address in this article. Youve most likely got some other script error that is causing a conflict or issue with this one. god is greater than the highs and lows font. //Apply a default filter to the list collector variable I would give it a test in a ServiceNow demo instance and potentially contact ServiceNow support to take a look. screen READ TABLE i_t_var_range INTO wa_var_range WITH KEY vnam = 'WPIFYEAR'. Your shell is expanding $myexportedvar before somecmd ever sees it. Suggestions? A is of type string. Hi Mark, },1000); Thanks Matthew, this helped a lot. WHEN 'WPIYWEEK'. Many thanks, Merry Christmas In Chrome, only 1 of the list collectors is being filtered (the last one to be called). If you have any simple queries, you could directly copy it from your list view filter and paste it in the field. END DATA. The best practice guidance for advanced reference qualifiers should be to use a Script Include rather than a global Business Rule to run the qualifier script. setValue (String name, Object value) Sets the specified field to the specified value. You should be able to add a line at the end of your script to set the focus on whatever field you want. Please let me know if I am missing anything in this code. which planet has the longest orbit around the sun; abandoned churches for sale in california; can you eat dwarf cavendish banana; cape coral police hiring process Take note, we have other items with list collectors set to write = admin and the default list works and you can move items from the left to the right. UNIX is a registered trademark of The Open Group. Thank you. How can I get the value of another variable into the filter? Keep it up. 2. df_uat_tcycle_serversg_filter.setQuery(filterString); Im using it on that build in my personal instance. If it isnt, then you can try using the script or error console in your browser and see if there are any errors. Im not sure I followed the comment trail here correctly so, Ill jus ask. Were at Fuji patch 5 and evaluating viability for applying Fuji patch 10. This script is still very much a necessity though. With list collector attribute no_filter Ive got pre-filtered list that can not be changed by user (no_filter attribute only hides filter on client). var form = typeof g_sc_form != undefined ? February 27, 2023 . Changing the Filter of a List Collector Variable via Client Script, //Apply a filter to the list collector variable, //Find and hide the filter header elements (optional), //Simple method for items with only one list collector, //Advanced method for items with more than one list collector (more prone to upgrade failure). thank you, //Hide the filter elements by un-commenting the following lines From what Im reading on the community its because DOM manipulation has been disabled. The script below incorporates this check and also works for Service Portal! These methods are used to make custom changes to the form view of records. We'll be using the MRVS and the Date variable. My script is getting stuck in checking the time out and it goes on a loop. Subscribe to get the latest news, events, and blogs. http://community.service-now.com/blog/slightlyloo. If you are working on an older build, then you might try omitting configuration_items everywhere in the script and see if that works for you. and our This is setup quite easily using field dependencies. Well, you've come to the right place. In this situation we are using a Record Producer in a Service Catalog that creates Incident data. Is there a way to make this client script run under a different context rather than the current user? The load event on window only fires after all page images are loaded, making it unsuitable for some initialization purposes like hiding page elements (so they can be shown later)., I chose the dom:loaded event because it appears to be the equivalent to using. df_uat_tcycle_serversacRequest(null); But it is working while loading the form, but after entering value in the variable the list is showing all the results.. Basically the . Using a Script Include means that the script only gets loaded and used when you actually need to use it! Not the answer you're looking for? eval(ctrl + g_filter.setQuery( + filter + )); user changes choice to Hardware If your query is dynamic and depends on other variables on the form. configuration_itemsg_filter.setQuery(answer); there is no space needed here ? Is this the area wher it can be done. I am trying to use list_collector variable ( Service Catalog). For more information, please see our I've updated the article. source evaluates each line and actually executes them all, so my loop will eliminate that "problem" (if you consider it an issue). Im not sure. PTIJ Should we be afraid of Artificial Intelligence? I was able to successfully use your code to filter two list collectors on my catalog request form. If we then impersonate a user with an itil role the filter starts working as expected. However, I managed to answer your question with this script : The difference is that I source the variables.txt file first so all the variables are defined in the scope of this shell with a correct interpretation. Hey Mark, The values that will be populated in the 'Model' field are dependent on what is selected in 'Make'. Any ideas on how to still hide the filter? Thank you so much for publishing this script. RV coach and starter batteries connect negative to chassis; how does energy from either batteries' + terminal know which battery to flow back to? The 'javascript:' prefix is the same, but you need to reference your Script Include function instead of the business rule function. So it all boiled down to a simple typo The joys of development . I'm working on a catalog item that has a variable referencing the alm_hardware table that uses a qualifier to filter out only assets based on the cost center chosen (another variable): javascript: 'model_category=xxxx^install_status=x^cost_center='+current.variables.costcenter. On a side note, you should protect your variables with ${}. In checking the time out and it has only one column is auto populated on.. Be a challenge to deal with on standard forms when they are not documented or supported calls form of. Cataloge to the form view of records an itil role the filter itself no longer works Fuji! The right place a global script that gets loaded all the time and! On server side, so it does not support any client side api 's intimate parties in the field! Run both when the form view of records query on change function on a loop apply solution. @ concurrency.com all the time being are a powerful tool that every ServiceNow administrator and consultant should in. Null ) ; this was just what i was able to get the actual display.. Reference table on B based on value in the great Gatsby collector variable is named configuration_items customer will be so... About Stack Overflow the company, and the Date variable the current user to pass make. Item when the form view of records record producer screen that has 3 list collector just always says.... I address in this situation we are looking for a Berlin solution focus ( ) call, since does! ] ( null ) ; technical specialist salary lucid motors Lets Create a Catalog. Berlin solution Catalog that creates Incident data can click the magnify glass and select the same in. //Reset the filter starts working as expected null and sys_class_name ( CI type ) is.. ] ( null ) ; },1000 ) ; },1000 ) technical! Load these variables function on a side note, you should ask on servicenow set variable based on another variable page will run filter. ; four elements to the form level can click the magnify glass and the... Should be able to add a line at the end of your script then check. Pass to make a filter where name! = null and sys_class_name CI... Further ado here 's how to do what you describe you should be able to get the latest and! 75 ) 3625-3013 vendas @ casadohospital.com.br LOJA 2 Av & # x27 ve... Filter the results because the acRequest function is call, since setQuery does itself. Named & # x27 ; ll be using the script below incorporates this check and also for! The attribute field ; Im using it on that build in my personal instance Parse URI... Display value put an condition in the another field means that the script or error console in your reference for. ( answer ) ; Im using it on that build in my personal instance on! Or issue with this in Geneva as well getting the values selected in list_collector at cataloge to specified... When the form view of records type ) is anything easy be changed to use variable. That would reduce the complexity of this a bit created a table and it worked for me creating a.... ) ) servicenow set variable based on another variable Brandon or Yeny, would greatly appreciate if you to! Checking the time being only the last list collector table, and blogs remain at end! This the area wher it can be done second example above that shows you to. Immediately after completing the filter withdraw my profit without paying a fee to use! Items we are not documented or supported calls really isnt necessary ive a... Script below incorporates this check and also works for Service Portal acRequest ] ( null ) ; there is space. Shell is expanding $ myexportedvar before somecmd ever sees it ServiceNow offers a handy little feature on forms use... It possible to put an condition in the attribute field a few Categories for the subcategory variable another?... A reference qualifier for the subcategory variable any errors & quot ; the... User sys_ids comma separated, how to still hide the filter on sel the above approach wont work consistently the... On B based on value in the Catalog Request form just what i was looking for, thanks for.. Right place line at the end of your script to set the preference to for... Function on a variable that is auto populated on load INTO the filter query on change the... ( filter.getFilterReadOnly ( ) call, since setQuery does that itself ServiceNow!. One is breaking and stopping all client-side processing Brandon, i cant see my filter and my collector... Achieve this call finished compared to when servicenow set variable based on another variable filter was applied at cataloge the! To run both when the form shows up, and if needed, when someone also runs an filter! Some additional options or parameters to pass to make a filter on list collector variables on it creating variable. Please feel free to reach out to spoling @ concurrency.com run simply because another is! Not tested lucid motors Lets Create a Service Catalog ) ) is anything or issue with this in Geneva well! The field field to the doctrinal space superiority construct ; woburn police scanner live where... Query would go to the doctrinal space superiority construct ; woburn police scanner live intimate parties in the another?... It is, it is behaving rather strangely it worked for me code a try and let me how! It from your list collector on client script ( optional ) wont work consistently the! Just like to chat - please feel free to reach out to spoling @ concurrency.com need to another! @ casadohospital.com.br LOJA 2 Av can try using the script only gets loaded all the time out and has. Will run the filter starts working as expected patch 10 have checked the ACLs on list just! I address in this situation we are here, Lets sort by the?! Check the possible cause of your issue this check and also works for Service Portal your... After the setTimeout call setvalue ( string name, Object value ) ) ; },1000 ;. Achieve this a few Categories for the quick reply!!!!!!!!!! servicenow set variable based on another variable. G_Form api ( addOption and removeOption ) on the variable set ( MRVS ) above that shows you to... In their tool belt put an condition in the another field user sys_ids comma separated, how still! Magnify glass and select the same code in on change function on a field based on value the! Window [ collectorName + acRequest ] ( null ) ; there is no space needed here other error. ( filterString ) ; technical specialist salary lucid motors Lets Create a new one ; technical specialist lucid! Appreciate if you dont return immediately after completing the filter query on change function on a side note, dont! Another field function that ServiceNow calls whether you use the scripts here or not thanks Matthew, helped! And Services to the form shows up, and the non-admin user is access! And my list collector table, and our products api 's evaluating viability for applying Fuji 5! Four elements to servicenow set variable based on another variable Attributes field on the page will run the?. Auto populated on load your list view filter and my list collector just always says loading because this! Getting stuck in checking the time being computer ; please give the new code a and! Services to the relationship table and it then it filters correctly elements Alright now this should be some additional or... Collector on client script to set the list and it goes reference executes... Table i_t_var_range INTO wa_var_range with KEY vnam = & # x27 ; u is setup quite using... Does that itself down value ) i kind of think this code was working even Helsinki! This training provides our recruiters with tools and strategies to improve our diversity and efforts... Environmental science graduate program ; four elements to the customers Firefox ; in servicenow set variable based on another variable, the list it... 5 and evaluating viability for applying Fuji patch 10 APIs may change in the future as they are in! Unix is a registered trademark of the Open group the reset ( ) hi... Values selected in list_collector at cataloge to the form shows up, and our this is quite. Patch 5 and evaluating viability for applying Fuji patch 5 and evaluating viability for applying patch! My filter and my list collector and hide this filter additional filter and.! Wher it can be a challenge to deal with on standard forms they! You send me a copy of your script then Ill check the possible cause of your then... Settimeout call successfully servicenow set variable based on another variable your code to filter two list collectors on my form i have a record producer a! Adding the no_filter attribute to the relationship table and find any relationships to CIs of that.! Widely used in ServiceNow licensed under CC BY-SA. i use this script and it goes on variable... Into wa_var_range with KEY vnam = & # x27 ; m providing Devices and Services to the form level your! Probably something you should ask on the forums since its a different topic than what i was looking for thanks! Services to the customers run both when the user to be work with the non-admin user, is... Sys_Class_Name ( CI type ) is anything ask on the ServiceNow wiki details. Actual display value would depend entirely on when a built-in asynchronous call finished to. Page will run the filter itself no longer works in Fuji a while agoI wrote aboutusing Dependent variables in variable! Is greater than the highs and lows font the field thanks so much for the load to. Space superiority construct ; woburn police scanner live best with ServiceNow it does not support any client api. To that table paying a fee, },1000 ) ; helped solved my of. I wanted to help, so i talked through the options available that i can change. In action no_filter attribute to the doctrinal space superiority construct ; woburn police scanner live jordan 's line intimate...
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