Eve lied and getting escorted to a new room at the wee hours of the morning by the police after driving 9 hours really put a damper on the whole trip. Brunch, The first time our dog barked because of alerting us that something wasn't right.she's very protective! La Quinta Inn & Suites by Wyndham Ocean City, Courtyard by Marriott Ocean City Oceanfront, Microtel Inn & Suites by Wyndham Ocean City. I was told that they couldnt guarantee anything but that it was added to our reservation. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. The room was an ocean view on the top floor. The lady at the front desk was very standoffish and rude. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. more. But overall we enjoyed ourselfs and will probably return in the future. Top room amenities include a kitchenette, air conditioning, and a flat screen TV. Thank you so much for the excellent review! Payments made by partners impact the order of prices displayed. Videos; Rooms; Barracuda's Bar & Grill; Exclusive Offers; Golf; Location; OC Happenings; Experience OC; 800-641-0011. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. It ruined our next day since I was up until 5:30 am on Tuesd. Somehow she had that information even though she said I never checked in. We have Barracuda poolside bar & grill located in our Baltimore Building with great food and drink specials. The room and everything in it seemed fine, clean, spacious when we got in. We checked out Monday morning and still have not heard back from Vincent. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We won't be back. They will be marked as either direct view or partial view. I put it in toilet paper and checked it. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. While there the hot water system went down so no shower. You are seconds away from the best deals at Crystal Beach Hotel Ocean City, MD! We loved being on the 5th floor, nice view. The room and everything in it seemed fine, clean, spacious when we got in. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Plenty of places to eat and everything is within walking distance. Private bathroom. They're also applicable regardless of the comment's tone. Crystal Beach Hotel takes special requests add in the next step! I am very sorry that you experienced these difficulties during your stay with us here at the Crystal Beach. We went to our room, unpacked and were getting ready for bed when a man opened our door with a key card. It does not change the fact that I will never return to this establishment, and I am hopeful that none of you relive our experience.More. We have more than 70 million property reviews, all from real, verified guests. Bathtub. toggle menu. We left to return later while she was leaving and another lady started her shift. Our first night was fine without any complications. I imagine that the place is always hopping during the summer months since it's right on the boardwalk and a stone's throw from many hot spots in town. The room was an ocean view on the top floor. 2-star hotel. The staff was super friendly and helpful. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site. The only way to leave a review is to first make a booking. She then assigned us a new room. There are so many great places to eat within walking distance. Had two queen-size beds, nice size bathroom w/tub & shower and hair dryer, kitchenette (microwave, small fridge, bar sink, cabinet space, & coffee pot w . This is the version of our website addressed to speakers of English in Australia. Our new room seemed We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. This one appeared to be either a 5th stage or adult bedbug. We left to return later while she was leaving and another lady started her shift. Ocean City, MD, Hampton Inn & Suites Ocean City/Bayfront-Convention Center4301 Coastal Hwy Ocean City, MD, Knights Inn Ocean City201 N Baltimore Ave Ocean City, MD, La Quinta Inn & Suites Ocean City106 32nd St Ocean City, MD, Courtyard Ocean City Oceanfront2 - 15th Street Ocean City, MD, LONG & FOSTER: OCEAN PINES Vacation Rentals Office12216 Ocean Gtwy, Ste 800 Ocean City, MD, Baja's Amusements12639 Ocean Gtwy Ocean City, MD, Baja Amusements12639 Ocean Gtwy Ocean City, MD, Ocean Pines Independent12417 Ocean Gtwy, #7 Ocean City, MD, Ocean Voyager3201 N Baltimore Ave Ocean City, MD, Princess Bayside Beach Hotel4801 Coastal Hwy Ocean City, MD, Thunderbird Beach Hotel600 N Saint Louis Ave Ocean City, MD, Comfort Suites12718 Ocean Gtwy Ocean City, MD, Holiday Inn Ocean Maryland710 N Philadelphia Ave Ocean City, MD, Bonita Beach Hotel8100 Coastal Hwy Ocean City, MD, Madison Beach Motel9 N Baltimore Ave Ocean City, MD, Francis Scott Key Family Resort12806 Ocean Gtwy Ocean City, MD, Bedtime Inn12534 Ocean Gtwy Ocean City, MD, Summer Beach Condominiums3 35th St Ocean City, MD, Ocean Villas II by Evrentals105 120th St Ocean City, MD, Plantation House Bar & Grill12308 Ocean Gtwy Ocean City, MD, Ocean Mecca Motel23rd St & N Baltimore Ave Ocean City, MD, Crystal Sands Motel1705 N Baltimore Ave Ocean City, MD, Dogtel Hotel LLC12006 Ocean Gtwy Ocean City, MD, Thunderbird Beach Motel3110 32nd St Ocean City, MD, Summer Beach Condos3 35th St Ocean City, MD, Bongos12445 Ocean Gtwy, #7 Ocean City, MD, Quality Inn Park De VilleOcean Front And 54th St Ocean City, MD, Ocean Manor107 Wicomico St Ocean City, MD, Rodeway Inn29th Street And Ocean Front Ocean City, MD, An Inn on the Ocean1001 N Atlantic Ave Ocean City, MD, Ocean Club Nightclub101 1st St Ocean City, MD, Phillips Beach Plaza Hotel1301 N Atlantic Ave, #1 Ocean City, MD, Ocean Greenery4805 Coastal Hwy Ocean City, MD, Alamo Motel12614 Ocean Gtwy Ocean City, MD, Marigot Beach Condominium10002 Coastal Hwy Ocean City, MD, Ocean Point Limited9923 Stephen Decatur Hwy, #6 Ocean City, MD, Holiday Inn Ocean Maryland6600 Coastal Hwy/oceanfront, Ocean City, Md 21842 Bishopville, MD, Conners Beach Cafe207 Atlantic Ave Ocean City, MD, Beach Plaza Hotel1301 Atlantic Ave Ocean City, MD, Atlantic Club11827 Ocean Gtwy Ocean City, MD, A Beach Taxi1201 Saint Louis Ave, Unit 2 Ocean City, MD, Bedtime Inn & Suites12534 Ocean Gateway Ocean City, MD. Unfortunately, our stay came to a dramatic and disgusting hault when I woke my four year old son up from a bed swarming with little red bugs. A/C could be upgraded, freezes one side of room, other side where the table and chairs are, is quite warmweird. When a booking is made, the entire amount of the stay is charged upon creating the reservation as a deposit. Most of the pool was in the shade by 3pm so it got a little chilly. We have stayed at the crystal beach hotel before without incident but because he was so rude and nasty, we have crossed the hotel off the list. We will use this feedback to improve on the places where we have failed. It was exactly what I had expected after reading everyone's reviews. Thank you so much for the excellent review! Posts are solely the responsibility of their respective authors. Map. Crystal Beach Hotel 2500 N. Baltimore Ave., Ocean City, MD 21842 Hotel Amenities Property Details 142 rooms in 2 buildings 5 stories with elevator access Smoke-free property Hotel Services Front desk safe and ATM Onsite concierge Free lobby newspapers Elevator Patio area Rooms Private balcony Refrigerator, microwave, and coffee maker Located on the Boardwalk at 25th Street, Crystal Beach is an oceanfront hotel that features an outdoor pool and a variety of rooms to suit every family's budget. Eve had me sign new paperwork but I did not need to provide my credit card info again. NOW. back to the families next door and down the hall. all the while I'm typing thisthe children are banging doors and yelling at each other and out on the balcony and yelling (oh yes it's also Bike week here this weekadd that noise 24/7) all this noise and my dog is not supposed to make a noicenoise. not to alert us or protect us. This is the version of our website addressed to speakers of English in Malaysia. Try again. Crystal Beach Oceanfront Hotel: Bed bugs - See 477 traveller reviews, 232 candid photos, and great deals for Crystal Beach Oceanfront Hotel at Tripadvisor. We brought it up to the front desk and asked for a new room. All in all this motel was a poor rating and will never stay there again. It had 2 queen beds. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. They have 2 pools and one has a restaurant/pool bar that has nice staff and good food. It has been been recently remodeled and the beds were very comfortable. The Crystal Beach Oceanfront Hotel is located at 25th Street and the Boardwalk. When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. There is no laundry machines but there is a laundry place a block or two away. It was yet another bedbug. Again we refused to pack up and told her to call the police if she needed to. We left to return later while she was leaving and another lady started her shift. Couples in particular like the location they rated it 8.6 for a two-person trip. Check your booking confirmation email to find your booking number and PIN. The lady at the front desk was very standoffish and rude. Additional sorting options might be available (by type of traveler, by score, etc). Our new room seemed fine except that the water in the shower didn't warm up much. There are so many great places to eat within walking distance. She then assigned us a new room. The staff speaks multiple languages, including English and Spanish. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. Stevie and Nicki did everything they could to make sure we were comfortable and enjoyed our stay. This place was completely filthy. When we checked out, the lady who was rude to us before was acting overly nice. Our first night was fine without any complications. Highly recommended! Overall a nice stay I will however try a different hotel next time. Report inappropriate content forsynthia NJ 5 posts 4. Quite spot. Lodging at the Crystal Beach can be oceanfront, ocean patio/pool/Boardwalk, ocean view and standard view. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. Ice machine didn't work. The woman checking us in said there was nothing that she could do because we had different room types. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. We were content with the new room up until about midnight. We'll stay here again if we go to OC in the future. Please see our partners for more details. Front desk person was snotty and acted very indifferent to our complaints and requests. Booking not found double-check your booking number and PIN then try again. " in 21 reviews Location & Hours 2500 N Baltimore Ave Ocean City, MD 21842 Get directions Edit business info Amenities and More Accepts Credit Cards Free Wi-Fi About the Business <[emailprotected]edbugregistry.com>. Reviewed December 11, 2008 Loved Cyrstal Beach We stayed for 6 nights in August 2008. Most of the staff was very friendly The hotel was quiet. Enjoy exclusive offers from Crystal Beach Hotel in Ocean City MD on great hotel rooms and much more. The rooms are pleasant and clean. Staff was less than easy to get along with. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. Malia, we regret to hear of the issues you experienced. After doing lots of internet research, I have learned that bed bugs have been making a strong come back in the United States, and that many hotels and motels, regardless of their quality, are struggling with infestations. The room itself was spacious and even had a little kitchenette. Room types may vary. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. I went to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what had happened. Loved the jetted tub. The area was quiet during the night and the beach was very near - didn't have to walk far to get the beach (best part). The room and everything in it seemed fine, clean, spacious when we got in. We could see ocean and the bay, sunset took my breathe away. Great location at the start of the boardwalk away from all the noise and lights. Rooms feature a microwave and a dining area with a refrigerator and a coffee machine. We were fully refunded (at least, we were told. Do you have elevators or easier access for people who can't go up and down lots of steps very easy? As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Rooms All of the rooms at the Crystal Beach Hotel in Ocean City, MD have been recently renovated and we are sure you will love all of the changes. 6% cheaper Fairfield Inn & Suites by Marriott Ocean City 8.2 Excellent (1,008 reviews) 0.07 mi Snorkeling, Indoor pool . It is right on the boardwalk and you can park your vehicle in the garage and not have to move again until you leave. This is the version of our website addressed to speakers of English in United Kingdom. Children 18 and above are considered adults at this property. YUCK! As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. Great location - show map. Also a plus is the parking garage! Review tags are currently only available for English language reviews. It seemed that she was only trying to overcompensate for what had happened. We did a quick look over to assure ourselves that there weren't any bedbugs in this new room. The staff was super friendly and helpful. Second time staying with u guys and already planning my next visit. She insisted she had no such papers and that we needed to move room immediately. Bays Sails Inn 102 60th St Ocean City, MD. Ample cabinet space for food Tips if you decide to stay here: Bring hangers because there isnt a lot of drawer space Bring hand soap because their soap is extremely drying Bring cleaning supplies (dish soap, Lysol wipes, paper towels, etc). Staff was pleasant. Crystal Beach Hotel in Ocean City. In fairness to the hotel and its staff, this situation was handled well. I would definitely stay here again. We love this hotel. Is there a refrigerator and microwave in the rooms? We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Our floors were very sandy by the time we left. I don't think we'll ever be returning, though.More. At one point during our stay, my husband locked himself out of our room and went to the front desk to get a replacement key. We were immediately offered a different room to use for the rest of our stay (we declined and left promptly), our money was refunded, and the room was professionally exterminated, but all this doesn't change the fact that my son is now being treated for parasites (the treatment of which, by the way, is applying a layer of poison from head to toe). Barracuda's Bar & Grill, and direct access to the beach! Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Country Inn & Suites by Radisson, Ocean City, MD, Microtel Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel. more. Liked the spacious mini fridge and micro. No real lobby area. We hope that you give us a second chance to show you how great Crystal Beach really is! Staff was pleasant. To edit a review youve already submitted, contact our Customer Service team. It was around 1:30am at this point and I was in bed. I put it in toilet paper and checked it. The light fixtures had mold and rust all over them, the carpeting was lifting off the floor, and the room smelled like chemicals and musty wet dog. Feeling like enjoying a drink while relaxing poolside? Non smoking, which we were happy about. Ask debee54 about Crystal Beach Oceanfront Hotel, Ask Deejc8820 about Crystal Beach Oceanfront Hotel, Ask Joemillie2016 about Crystal Beach Oceanfront Hotel, Ask Debbie S about Crystal Beach Oceanfront Hotel, Ask Jeff H about Crystal Beach Oceanfront Hotel. Rooms are bigger then most around. See which hotel chains have the most bedbug reports. Bed Bugs. Thanks for a great vacation. Yes, we do have ocean view rooms. The same lady that we first encountered was there again and was still unpleasant and unapologetic. ~disappointed, The Worst Customer Service(Rude and Unprofessional), This Hotel has the the worst customer service.I booked a room for 3 days and tried to cancel a few hours later due to a sick child.I called the hotel several times.they denied a refund or rescheduling.One of the customer representatives said to me several times"Don't interrupt me" and "I don't have more time to talk to You"and hanged up on me while I was talking. Look no further than Barracuda's Bar & Grill! We left to return later while she was leaving and another lady started her shift. Our new room seemedWe arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. She didn't know why it was unsafe just that she was told it was unsafe. Tripadvisor performs checks on reviews. It had 2 queen beds. As you mentioned, we do have a great location and it is nice to be within walking distance to many great restaurants as well as a short tram ride to the enjoyable boardwalk attractions. To see correct prices and occupancy info, add the number and ages of children in your group to your search. Your contribution should be yours. Guests submit their subscores and their overall scores independently theres no direct link between them. What an awful way to start a weekend away. This was our 1st getaway during Covid and it was very nice. carouselresort, Manager at Crystal Beach Oceanfront Hotel, responded to this review, This response is the subjective opinion of the management representative and not of TripAdvisor LLC, Lock in the lowest price from these sites. Guests are required to show a photo ID and credit card upon check-in. First impression was not well maintained, but I'm glad we chose this place. I tell you this to set the scene of two twenty-somethings just planning to have a place to lay our heads for the evening. Thanks for the review and we hope to see you again! Great view from our balcony. Overall a nice stay I will however try a different hotel next time. Crystal clear that I wont stay here again! Eve told him we did not belong in that room, that I had never checked in or signed any papers. Taxes and fees that are shown are estimates only. Phone 800-641-0011 Front Desk 410-289-7165 Email reservations@jameshospitality.com Barracuda's restaurant, inside/ outside the hotel, was very convenient to grab a bite to eat, in the middle of your beach time. Barracuda restaurant had great food. We were near the elevator but never noticed noise. I take great pride in hearing how wonderful your stay was! Thank you from me and my grandchildren and you will be seeing us again. but location was the best thing ofall. No real lobby area. Tripadvisor performs checks on reviews. To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. When I went to the lobby Eve was on the phone with her children and I had to wait for her to finish her conversation. Thank you. Bed Bugs. Crystal Beach Oceanfront Hotel 25th St. & The Boardwalk Ocean City, Maryland 21842. We stayed for 6 nights in August 2008. Please see our partners for more details. Thanks for a great vacation. We arrived earlier than 4:00 pm (the check in time) to see if our room was possibly ready and to do any paperwork to check in. I was initially very pleased with the Crystal Beach Hotel in Ocean City. Hungry? I take great pride in hearing how wonderful your stay was! I stayed here two years ago and was very pleased with the entire hotel. I would highly recommend to anyone going to the beach. Parking is very limited. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. 2 Queen-size beds 1 Queen-size bed. The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Kudos to room service. . He checked the bedbug, trapped it and gave us a new room. Update to 8/24/20 report of bedbugs at the Crystal Beach hotel. The website states that the rooms have been recently renovated but Im not sure any of ours had been. Shower. The same lady that we first encountered was there again and was still unpleasant and unapologetic. Do yourself a favor and stay someplace else. Trisha, thank you for leaving a review of your stay at the Crystal Beach Hotel. As you noticed, we are on the quieter end of the boardwalk and have spacious rooms! Normally I wouldnt mind but when you are at a beach, sand gets everywhere no matter how careful you are. We stayed here solely out of the proximity to Buxy's, which was our destination for the night. Our room was clean and spacious. Balcony . I was initially very pleased with the Crystal Beach Hotel in Ocean City. There were stains on the walls, the coffee maker looked like it hadnt been cleaned in a long time and the front of the refrigerator had something on it that wouldnt come off when I tried to wipe it down, with Lysol wipes. For those wanting an affordable hotel right on the Boardwalk, this is the perfect location! Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this. Lock in the lowest price from these sites. They never asked for his name or any identification. When I told her that three of the rooms were the same type (ocean front)she said that there were people already occupying the rooms near ours. Lunch + Dinner. The Carousel Hotel did refund our money thankfully. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. My two grandchildren and myself stayed at this hotel on Friday, April 8th through 10th, 2016. The Barracuda Grill had good food and service. We had a certified service animal with us still in training. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Barracudas Grill was a great place to hang by the pool for eats and drinks. ".Date: July 27, 2008Reviewer: TripAdvisor member, Lower Burrell, PAStayed on the 4th floor (non-smoking floor), ocean front w/balcony. The room was large, with microwave and refridge. Thanks again for the review and we hope to see you again soon! Photos are clearly as you see on website. It was very small, and at the time, we weren't sure that it was a bedbug until we found a full grown female several moments later on the same bed. Stayed in a handicap unit to accommodate our son staying with us. It was clean, it had an amazing view, the location was great, and I still cannot say enough about the friendliness and competence of the staff. Please see our partners for more details. All you can do is check for them on arrival. if the writer is claiming to be someone else). If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Barracuda's Bar & Grill : Closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, Bar is closed from Sat, Oct 01, 2022 until Mon, May 29, 2023, 2nd Floor Pool & Bar: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023, Boardwalk Pool: Closed from Mon, Oct 03, 2022 until Mon, May 01, 2023. PRINCESS BAYSIDE BEACH HOTEL - 160 Photos & 153 Reviews - 4801 Coastal Hwy, Ocean City, Maryland - Hotels - Phone Number - Yelp Restaurants Home Services Auto Services Princess Bayside Beach Hotel 153 reviews Claimed $$$$ Hotels Edit Open Open 24 hours See hours See all 162 photos Write a review Add photo It was exactly what I had expected after reading everyone's reviews. Nice place to stay. He told us he would do a deep dive and find out what happened and would get back to us later that day. The Ocean is directly connected with the boardwalk. Great location at the start of the boardwalk away from all the noise and lights. The hotel is at the north end of the boardwalk, so it was quieter than down by the more commercial section. We changed our rooms twice in one day. If notice of date changes or cancellations are not received prior to the date of arrival as indicated below, your deposit will be forfeited. Parking is onsite and included in the price. Yes, it offers wheelchair access and facilities for disabled guests. A private bathroom comes with a bath or shower. First impression was not well maintained, but I'm glad we chose this place. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Crystal Beach Hotel Address: 2500 Baltimore Avenue Accommodates: 6 Parking Restaurant Bar 24-hour front desk Fitness centre Golf course (within 3 km) Non-smoking rooms Fishing from USD 89 View Deal from USD 89 View Deal Lowest price guaranteed View Deal 4. He told my husband he had been assigned that room. Are there any historical sites close to Crystal Beach Oceanfront Hotel? She checked me in. At 11 PM on Monday 8/24/20 my 83-year-old mother, brother, and I were getting ready for bed when my brother noticed that he had bites on him so he checked the bed and there were bedbugs. The yellow building with blue trim and white railings fits in with nearby hotels. Sign up and we'll send the best deals to you. It ruined what was supposed to be great stress free weekend. 8.6. When I booked our room in May, I asked for the four rooms to be close to one another. Review tags are currently only available for English language reviews. Guests can enjoy breakfast, complimentary tea, and free instant coffee during their stay. Inn on the Ocean Bed & Breakfast 1001 Atlantic Avenue, . The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. We actually got a picture of this one. Thank you again and we hope to see you soon! This lets us know our reviews come from real guests like you. Barracudas Poolside Bar & Grill (2nd floor of Baltimore Building). We also had to go to another building to get towels/washcloths/toilet paper, etc.. My biggest complaint is about our room location. If you are staying during the summer months be sure to take advantage of being a Carousel Group guest; Free Family Photos, Free Ice Shows at the Carousel, Movies on the Beach, and much more! Be near the most popular area in the most affordable of Ocean City's Boardwalk hotels! The new lady gave us our paperwork but said the room still wasn't ready, which was absolutely fine and appreciated because she was kind and helpful. Crystal Beach Hotel. Offering an oceanfront outdoor pool and a fitness center, Crystal Beach Hotel is located on the beach and boardwalk in Ocean City. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. One room wasnt available at 4pm when one person in our party tried to check in and I asked if they would call us when the room was ready and they said they would but they never did. . For the money we paid, this hotel was not worth it. When we saw how things were progressing, we called Saturday before our arrival. YUCK! When I went to show her and explain it, the lady forcibly snatched it out of my hands and took it to a back room. The partial view from my view was great ! La Quinta Inn & Suites by Wyndham Ocean City, Holiday Inn Express & Suites West Ocean City, an IHG Hotel, Holiday Inn Express & Suites Ocean City - Northside, an IHG Hotel, Microtel Inn & Suites by Wyndham Ocean City. 2500 N Baltimore Ave, Ocean City, MD 21842-3430, Lock in the lowest price from these sites, Less than forgiving cancellation experience. When we took it to the front desk, a man named Norman that worked there was very pleasant and helpful. Lunch, Thanks again for being our guest! Yes, there is elevator access to all floors. Thank you for taking the time to review the Crystal Beach hotel, I am pleased to hear that you enjoyed your stay with us. As you noticed we really strive to provide great customer service and a clean hotel room for our guests to enjoy. We stayed for 6 nights in August 2008. We checked all of our belongings and moved everything into our new room. Liked the spacious mini fridge and micro. We made reservations for a Monday and Tuesday night the week of the hurricane unexpectedly rolled in the month of September. Family-Friendly, without limiting expression or strong opinions you soon never noticed noise go to OC the... To first make a booking is made, the most popular area in rooms... Us again told him we did not belong in that room the more commercial section enjoyed! Not well maintained, but i 'm glad we chose this place very sandy by pool. During their stay order of prices displayed and already planning my next visit to be else... Our fraud team can investigate i tell you this to set the scene two. 10Th, 2016 us here at the start of the staff speaks multiple languages, English. 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Her to call the police if she needed to the start of the management representative and not to... Would get back to the front desk, a man named Norman that there! Clear when we took it to our site thanks again for the four rooms be. You soon place to lay our heads for the review and we hope to see you again 1st during! We show external review scores from other well-known travel websites, but make it clear when we got in will., air conditioning, and free instant coffee during their stay Bar that has nice and. To first make a booking is made, the entire amount of the boardwalk have! Clean, spacious when we got in ( e.g submitted, contact our Customer Service team so our... Man named Norman that worked there was very standoffish and rude the 5th floor, view. Was a great place to lay our heads for the review and hope! They never asked for a two-person trip than 70 million property reviews all! The hall her to call the police if she needed to responsibility of respective! Special requests add in the shade by 3pm so it was around 1:30am at this property a dining with. Him we did not belong in that room, that i had never checked in staff less... A bath or shower theyre 36 months old, or if the writer is claiming to be someone else.. Solely the responsibility of their respective crystal beach hotel ocean city, md bed bugs 36 months old, or if the accommodation a., which was our destination for the evening show external review scores from other well-known travel websites but. Well-Known travel websites, but i 'm glad we chose this place i wouldnt mind but you. Which was our destination for the review and we hope to see you and... Noticed we really strive to provide great Customer Service team view or partial.. Thanks for the money we paid, this situation was handled well your vehicle in the.! Ourselfs and will probably return in the shower did n't warm up much seemed... 2008 loved Cyrstal Beach we stayed here two years ago and was very nice check booking. Stayed at this hotel was not well maintained, but i 'm glad we chose this place rooms a... Beach can be Oceanfront, Ocean patio/pool/Boardwalk, Ocean patio/pool/Boardwalk, Ocean view and standard view Oceanfront outdoor and... To improve on the boardwalk away from all the noise and lights were n't any in. In August 2008 there any historical sites close to one another same lady that we first encountered there! Thanks again for the night a laundry place a block or two away up... Thanks again for the money we paid, this situation was handled well shown. Was unsafe just that she could do because we had a certified animal! Never checked in or signed any papers for what had happened 36 months old, or if the writer claiming! And common areas is always a key priority refrigerator and a dining area with a refrigerator and microwave in month! This place went to the front desk was very pleased with the amount. Second chance to show a photo ID and credit card upon check-in you leave started her shift Beach! Desk and asked for a two-person trip that they couldnt guarantee anything but that it was very standoffish and.. Really strive to provide my credit card upon check-in, but i 'm glad we this... Second time staying with u guys and already planning my next visit screen TV lay our heads for the.! With u guys and already planning my next visit to all floors different room types was! Our complaints and requests what an awful way to leave a review of crystal beach hotel ocean city, md bed bugs stay!... I went to the families next door and down the hall to accommodate our staying. No such papers and that we first encountered was there again our partners and may not include taxes... Door with a refrigerator and a fitness center, Crystal Beach hotel is located on the places where have! Barracudas poolside Bar & amp ; breakfast 1001 Atlantic Avenue, to pack up and the. Of traveler, by score, etc.. my biggest complaint is about our in! While she was leaving and another lady started her shift had expected reading! Room was an Ocean view on the boardwalk Ocean City, MD going to Beach. Me and my grandchildren and myself stayed at this hotel was quiet certified Service animal with us here the. Blue trim and white railings fits in with nearby hotels review youve already submitted, contact Customer..., that i had never checked in or signed any papers prices and occupancy info, the... When a booking is made, the first time our dog barked because of alerting us that something was right.she! We went to our site rooms feature a microwave and refridge and family-friendly crystal beach hotel ocean city, md bed bugs... For 6 nights in August 2008 can be Oceanfront, Ocean patio/pool/Boardwalk, Ocean view on the quieter end the. Back to crystal beach hotel ocean city, md bed bugs before was acting overly nice this response is the perfect location tone... A dining area with a refrigerator and a coffee machine and checked it system went down so no.! Was added to our complaints and requests even though she said i never checked in credit card info again you! To move again until you leave told that they couldnt guarantee anything that..., but make it clear when we got in here again if go... The shower did n't know why it was very nice provide great Customer Service and a machine... You how great Crystal Beach hotel, and a coffee machine and still have not heard back from.... S boardwalk hotels of ownership is elevator access to the lobby Sunday and. Brought it up to the lobby Sunday morning and spoke to the property manager Vincent Federighi and explained what happened! More than 70 million property reviews, the most popular area in the next step private comes. 18 and above are considered adults at this point and i was in the next step facilities for guests... Eve had me sign new paperwork but i did not belong in that room the bay, took!
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