When it demanded I get on another flight, I asked if they wanted to send me and my family to our deaths? Betak said. Same reply all over again stating that Refund is in Process. Im having the same problem now and AVA is so Dear officer, I have been waiting on my refund for 2 years. Armada AirAsia Airbus A320 Neo Aircraft (NEWSROOM.AIRASIA.com) KOMPAS.com - AirAsia Indonesia (kode penerbangan QZ) tengah menghentikan layanan penerbangan berjadwal hingga 6 September 2021. But then they keep on rejecting the request stating that contact details does not match with the guests contact!! They announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline to fly again. Obviously, they just want us to rebook/credit the refund thru Credit Account. Monday, 28 Mar 2022. Were actually contemplating whether we should request a refund (instead of crediting the amount to my AA account). SEPANG, 29 March 2022 - AirAsia Aviation Group Limited (AAAGL) wishes to clarify that it has resolved over 99% of guest queries and refund requests set off by the Covid-19 pandemic over the past two years.. Bo Lingam, Group CEO of AirAsia Aviation Group Limited said: "As one of the world's largest airlines . Hi Iyanna! thanks in adv.! Maksimal 72 jam sebelum terbang kita mengajukan refund 100% (Basic Fare dan Airport Tax) jika ke credit shell 75% jika refund ke cash (Credit Card or Bank) 2. Author If you got your ticket from a promo or a seat sale, it is very likely that is non-refundable (and non-rebookable). We'll explain your passenger rights and help you obtain a refund or compensation. Unable to get refund or credit for COVID-19 national travel restriction. This complaint was posted by a verified customer. Ive been advised by AA that it will take 12-16 weeks (Im passed this time period). I filled an eform to request a refund the tax portion of our tickets. My flight is automatically cancelled by air asia. About three weeks ago, AirAsia sent an email saying they were cancelling the flights and she could either get a refund or a travel credit. its very disappointing about air asia . I must say AIR ASIA is the worst airline!! thanks in advance. ><, Hi mera PNR O6F9QQ,ye cencel ho suka hai ,eska refund sahiye joldi sahiye. sa ngayon po any idea ilang days sa Philippines magrefund ang ariasai? During March of 2012, Air Asia has decided to scrap the long-haul . Good luck to them. AirAsia X converts unused RM499 unlimited pass and outstanding credit to vouchers; AirAsia has settled 99% of RM7.6 billion cash refund requests by passengers; Capital A wants Asian governments to ease restrictions to make air travel affordable and hassle-free I hope that your father will find an available flight the soonest. Kita jaga kita, we will update if there is any new update from AirAsia X. Thanks for your comment. This copyright applies to all posts, images and pages of this website, unless otherwise stated. After a meeting with the low-cost carrier, KPDNHEP Minister Alexander Nanta Linggi announced that the company has agreed to refund customers affected by the delays. AVA will greet you and present a menu. Just last month, our flights from Taiwan to the Philippines were canceled by AirAsia because of the coronavirus/COVID-19-related travel ban imposed by the government. Oh My GOd Airasia Been waiting for refund for 4 months already still u havent given back my money is airasia a scam? Follow us on Instagram! Enter the booking code. Nope. The 3months cover that they have emailed was not applied in their system. Flight cancelled on above PNR during July/Sep 2022 and refund request progressed. Loke's recent visit to the AirAsia headquarters in Sepang after the airline announced fixed flight fares for the Chinese New Year also caused a stir. My trip was cancelled and I requested a refund in June 2020. Its been 8 months since I request a refund for a cancelled flight in June 2020. . Essay, Pages 3 (570 words) Views. I have 4 refund request, and under my case 3 has been closed but the thing is i did not received any refund nor any message that they will transfer it to my account its only close, what to do with this? It is now May 2022, still In progress. Hi! I dont know how long to wait. ticket is in progress. Chat BO is not able to help because return flight had reservation changes ( same PNR), - Service and attitude of staff in Malaysia service counter. And i must say talking to that AVA is absolutely useless . Realising the mistake after receiving the flight confirmation at 12:51am, I called Expedias Customer Service. This review was chosen algorithmically as the most valued customer feedback. What government agency can i file a formal complaint as my refund request is still in process for almost 2 years now. sabi kasi original mode of payment kaya i wanna know kung mapapasok sa account ko impossible naman kasi na marefund thru Cebuana Lhuiller. Can you pleas provide an update on this its has been over 3 years and I would like my money returned or a credit applied to my account. No refund whatsoever?? Only txt message. On the next menu, choose AIRASIA NEW REFUND REQUEST. Are there any actual stories here of Air Asia refunded a customer? [Reference: P4F7NZ], hi, good afternoon. Oh I see. I personally doubt this company will recover from the epidemic in its previous form, partly due to its bad customer relations handling. AirAsia X Berhad (D7) has taken the initiative to deal with the situation to restructure its business affairs by submitting an application for a debt restructuring to the High Court of Kuala Lumpur. Horrible. REFUND OF THE PAYMENT MADE FOR THE ABOLRTED FLIGHT. It has also attained the tittle of Asia's Best and World's Best Low Cost Airline by Skytrax for six consecutive years from 2009 until 2014. For some reason I cant explain, I made a mistake and chose 25 March instead of 24 March, my intended day of flight. Di ko po alam kung san sa dalawa yung mali. My dad even went to their office but they refused and told him that its non-refundable. I have an issue with AirAsia too. Instead, type REFUND. In my request, I said it was fine to refund me credits for the booking but instead I was reminded in June 2020 that I must board the flight to Sabah on a different date and there would be no refunds, Betak told Al Jazeera. Horrible!!!!!! I complained but no help whatsoever. walang kwenta!!! Updated: 09 Apr 2021, 04:04 PM IST Rhik Kundu All refunds have been processed to the original. Download. Gusto ko rebook Kaso wlang email na dumating sakun Once the chat is open, write "Refund", select "My flight is cancelled by AirAsia" and follow the . Right, I also tried reaching them out through email and social media but I always end up with chatbots or no response. With the resumption of domestic flights and reopening of borders in most of our key markets, we are very pleased to note that 88% of credit accounts that we issued have been utilised, signifying a strong appetite and confidence for air travel amongst the public. They sent me a message saying flight from Bangalore to goa is cancelled i immediately booked in another air line and after 1 and hslf hour i tried to cancel my booking in air asia , immediately the sent message that flight is on schedule and are not giving me a refund. Payment card refund we send the amount back to the card which you paid with.It's not possible to refund it to a different card. I always choose the original form of payment. thanks for replying. I want my 5 luggage tomorrow morning in KLIA2 airport. If your flight is cancelled or rescheduled, you will receive a total refund of the amount paid for the Hotel Package. And that was that they would give me a refund if they canceled my flights unilaterally. Zen Bros Media (002759663-P). I hate to wait 9months and until now you did not REFUND ME!. The spokesperson added that our passengers remain our number one priority and the airline will continue to enhance our services to deliver the very best in terms of safe, affordable and reliable air travel. How come when you people gave us 30kg baggage allowance and you told its overloaded so couldn't bring in my flight. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. May 05, 2022 AirAsia Group chief executive Tony Fernandes has promised the airline "will continue to settle all outstanding refund requests as soon as possible." In an exclusive statement to AirlineRatings.com Mr Fernandes said the "refunds issue is something we have been very transparent about. (MATTA), said the refunds backlog is a short-term issue and its 3,100 members will continue to book with AirAsia as long as requested by customers. yes maika.. walng kwenta yan airline na yan. I thought that they would be transferring it back to my credit card, apparently its on my airasia Credit Amount. This was confirmed by the domestic trade and consumer affairs minister Alexander Nanta Linggi, who. I told her Hong Kong never need to do RAT and I nearly travel every week and know 27th Feb 2023 If you've had a cancelled or delayed flight and are looking for information about a refund or AirAsia flight compensation, we are here to help. I am waiting for my return payment. If you could help me. 1.Confirmation:P52CQM It was not helpful because instead of offering me at least credit in refunds, it told me I had no other choice but to travel on different dates.. We have the same situation. Air Asia refund - More question. I gave them all of my bank information. Step-by-Step Guide on How to Request for Refunds on Airasia Step 1: Visit Airasia's Customer Support Page. kindly email me the cancellation confirmation please at [protected]@yahoo.com Two years later, she says she is still waiting for her money back. GetHuman8130376 hat begonnen, an diesem Problem zu arbeiten. AirAsia AVA on WhatsApp: +60 11-3516 5078. AirAsia continues to lie to its customers. Its been almost 2 years that we were not able to reschedule the flight so I just want to get the money from my air asia credit account. Please assist to check my credit refund air aisa is suddenly disappear, what happ. You clearly have not gone through this process yourself. Travel and border restrictions have grounded all scheduled flights and there is no imminent return to normalcy. So sad. Pero bukod sa FB Page ng Air Asia, hindi na namin alam kung san pa ba kami pwede maglabas ng sama ng loob on how they are handling COVID19 Refunds. Dear Sir or Madam - on 21st October, 2019 my wife and I booked and reserved return flights with Air Asia from MNL to MPH. In addition, you can also get a refund (whether in full or a portion of your payment) if youre flying to, from, or within countries with local refund laws that supersede the airlines usual policies. Refund of money & compensation of the emotional impact this has had. The problem here is that AA is still refusing to refund passenger fares despite not being able to offer any alternative flights except to limited destinations. My email : [protected]@gmail.com, Desired outcome: I will never book any flight with them anymore. I have got my refund approval in August 2020, yet theres no follow-up up to this day even though AirAsia said itll take 4 months at the most. Never again would you like to purchase such form this awful airline. All Rights Reserved. How can u rrefuse me refund shameless dirty pigs. My booking for 3 persons, Lucknow to Bangalore by FLT 15-1426, of 23/01/2023, eticket issued by 'Varafi' under the AirAsia keep closing the case for our refund request and we are trying to contact your customer service. Regardless, this ASL issue is just the latest heap of trouble AirAsia is facing for the past so many years, most notably on passenger related problems such as flight cancellations, unresolved refunds, online booking system and postponements of flights, etc. AirAsia X also appoints Dato Lim Kian Onn as the Deputy Chairman to lead the airline restructuring. If the reason you wont be able to fly falls under any of the cases below, you may request for a refund. Cant seem to find out how to get my refund :(. Just after 2 days, i recieved an email stating that they have successfully approved my request. KUALA LUMPUR, Nov 25 Financially crippled budget airline AirAsia X Bhd (AAX) sought to explain why it cannot give refunds in cash to passengers who are also listed as "creditors" in its debt restructuring scheme. hi, will I get a refund if the flight was delayed for at least 3 hours but I didnt check in? We only realise when we reach home because it was covered by luggage cover. Air Asia doesnt appear to understand even basic customer service. Melansir Kompas.com, Kamis (5/8/2021), langkah tersebut dilakukan untuk mendukung pemerintah . We were given options and we chose a full refund. In March, AAX announced it had completed its debt restructuring after creditors earlier agreed to a deal under which the airline would pay just 0.5 percent of outstanding debt and terminate. Your session has expired, please type in Main Menu to try again message. Yosh Dimen is a full-time travel blogger. I have tried utilizing their virtual assistant and even had to comment on their social media post to get attention but to no avail. | Pelajari lebih lanjut pengalaman kerja, pendidikan, dan . There were around 59 baggage that still in chennai. If yes po, may binawas po bang cancellation fee and is the surcharge also refundable? :) Yung flight ko po is cancelled din (March 2020 TAC-MNL). It said since January last year, some 1.5 million people had received refunds while 2.9 million accepted credit accounts in exchange for money. Ayaw lang nila mag refund and its the WORST airline. ive got the same message like you, they ask me for a bank statement for the refund but i cant provide since i paid it through 7/11 ive tried a lot of times to chat with their AVA BUT IT IS STILL USELESS.not i dont know how am i going to get my refund. Till today, payment is not received and refund request cancelled as well. There is no flight reschedule refund option. Airasia did not refund my money after they cancelled my flight. I published this article a few days after requesting a refund in February and wrote the waiting time said to me. - Case id 120478040 - want to cancel and take refund of my booking d552m. The carrier is seeking to raise between RM800 million and RM1 billion through its rights issues and another RM1 billion from bank borrowings (underwritten by Danajamin Nasional Bhd). Ive been waiting over 2 years for my refunds- airasia promised I would receive it but would take time the last real contact back from them was about a year ago. In total we received USD1.80 billion in refunds requested by guests since 2020. I have been checking my case and the status is just IN PROGRESS. During the debt restructuring, the group offered travellers travel credits in lieu of flights. it does not work because there is no option to choose credit during payment. My flight has cancelled during COVID-19 lockdown period, details is CCU to GAU dated on 5th April, its sad to hear about that. Unlike other airlines, even mga big international airlines. i filed for refund some time in feb 2020 when covid started to get serious but i only got back my refund some time in december. i pestered airasia on twitter every other week/month for my refund. Check out airasia.com and get only the best deals today! Until the proposal is approved by the scheme creditors and sanctioned by the court, AirAsia X Berhad (D7) is unable to fly or operate business as usual and during this time, we are also not able to provide any refunds, credit accounts or move flights for guests (these being your Guest Entitlements). Your money will be credited to an account carried by Air Asia that will maintain it till the end of your flight. - NSTP file pic. In my view, its equivalent to theft. There might be a time limit eg 90 days from purchase date. I also filed last feb 2020 for refund in airasia on cancelled flight due to covid19. airasia on Twitter: "@ManviKatia @AirAsiaIndia Hi @ManviKatia ! Refund needed. Surely there must be some kind of consumer protection law to protect users from Companies behaving in this way? They keep you going and going and never give you a refund. With AirAsia, airport tax refund can only be filed within 6 months after the supposed departure date or one year from the booking date. . So if you need to cancel your ticket now, change its date or get a refund, the fastest path is to talk to the AirAsia AVA chatbot. I tried using BO but its useless he cannot help me with my request. Thank you. On desktop, you can see AVA right away. From 1st March, AirAsia still offers Penang to Kuching flights with a . I want my 5 luggage tomorrow morning in KLIA2 airport. The restructuring exercise requires us to review every aspect of our operations in order to put in place a number of measures to ensure the airline can recover faster when international borders reopen and travel restrictions ease. Done with all the instructions, all the process that Ava asked but still cant rebook. I just tried 4hrs yesterday. Hi, I booked a flight for my dad using a credit card, 1 week after, the flight was canceled for some reason. At Tony Fernandes' interview by The Economist columnist Dominic Ziegler, one question came up repeatedly: How much lobbying is there by businesses to call for Wastes time in providing details to end up with a generic Bummer! Steps to start chatting with AirAsia AVA on WhatsApp: Open WhatsApp app on your mobile or desktop computer. FIX: Please find customer service mail-id and share your concern with attaching Ti. He has been a Board member of AirAsia X since 2012. AirAsia is set to resume its scheduled domestic flights commencing with Malaysia on 29 April 2020, followed by Thailand (1 May 2020), the Philippines (1 May 2020), India (4 May 2020) and Indonesia (7 May 2020), subject to approval from the authorities. Hi, were you able to get your refund? I have the same issue but the status is still in process. I request you to return money.i am waiting still last one week three days its not respond . Hi! Id like to have someone to please review the performance of this guy. Air Asia has been encountered the high fuel cost problems for these years. We do our best to keep our guests updated frequently with emails regarding their refund status, and they are also able to check the status of their refund anytime of the day via AVA, our multilingual virtual Allstar. 2023 TAIWAN TRAVEL REQUIREMENTS: Still Visa-Free for Filipinos? air asia is the cheapest airline but the hardest to refund the booking. Hes name is Rolly. Sounds easy,in reality bullshit,try getting your money. What should I do? Now AirAsia don't have a call center or a number you can dial and speak to a human. To air Asia please help advise me on if I can get credit on several flights I have booked and paid for to Malaysia,Cambodia and Thailand in July and August.as the Australian government is restricting all flights out of Australia I defiantly I can not fly Is this your company? Click here to get notifications about new complaints of AirAsia. I have recently checked my case with refunding my ticket and said The refund payment will be credited to the original payment method. what does it mean? Remember to follow me at www.instagram.com/placesandfoods and www.youtube.com/placesandfoods. All flights were since cancelled due to Covid-19 and a full refund requested. Thank you. Tap New Chat icon, then select New Contact. I submitted my request last March 3,2020. And so i requested for a refund. We understand these are challenging times for everyone and appreciate your understanding. Today, AirAsia handles flight service, with extraordinary flight frequency, to more than 120 destinations in Asia Pacific, including 60 unique routes in the ASEAN region. Landed around 2.30 pm This includes you as our guests and your current refund case, credit account application or upcoming flight following the recent company announcement made or to be made by AirAsia X Berhad (D7). The refund payment will be credited to the original payment method. For advertisements, contact me at [emailprotected]. what if I paid thru Cebuana Lhuiller. Received an email on 23/7/201 that my point would be extended to 3 years. Its been 14 months. Untuk penerbangan Domestik karena ada peraturan pemerintah soal refund tiket maka semua tiket Domestik Airasia BISA DI REFUND apapun alasannya, dengan syarat sebagai berikut : 1. it is still on process sa my cases ko. They closed all my cases submited towards D553WQ. Dont fly them. But months after the low-cost carrier resumed flights following the lifting of interstate and international border restrictions for Malaysians in October, hundreds of customers have taken to social media to complain of poor customer service and long waits for refunds. Air Asia Cancellation Policy. That essentially. He is a Chartered Accountant and was an investment banker. No compassion for passengers. Airasia did not refund my money after they cancelled my flight. You can't fight on AirAsia app, can't fight from credit cards (Maybank, Standard Chartered, AmBank) all rejected request for credit reversal because it was 'resolved' by the airline via credit refund. Due to this, last month Mavcom released a statement reprimanding airlines for failing to . AirAsia India issues refunds for 99% of tickets cancelled in nationwide lockdown 1 min read . This is too stressful. 2. And at any time you would like to make a refund, requests will only be entertained if it is submitted within 7 days prior to delivery date. Airasia brought forward the flight to a time which I couldn't make due to my flight arriving later than the rescheduled time. They do not want to honor their policy when I bought my ticket. Hope you can help me with my problem thank you false AirAsia X is facing severe liquidity constraints. I was travelling to Malaysia with a sick Malaysian friend. I am willing to be place anywhere. But Fernandes warned it would take three to four months to process a refund. But why my point expired without my knowledge and now I have to make payment for my new booking . I live in Japan but they have stopped operating from Japan so I cant simply ask for new flights .. Cindy Law Desired outcome: I have both messages informing cancellation and reversing it with difference of 1 and half hour . When i wanted a refund, they put me on hold for 4 hours to speak to a person who promptly told me that I cant get a refund to my bank, but I'm stuck in the airasia eco system with their shitty Big account or something. Refund after cancelling/rescheduling the flight by AirAsia Tama naman po lahat ng details na prinovide ko kaso nitong January 14 nag-update sila na di daw match yung booking name o route. My Cases Articles Booking Cancellation & Refund I have tried to communicate with your BO but it was unabe to find my booking number and was not helpful at all. Liquidity constraints Cebuana Lhuiller feb 2020 for refund for a refund if they canceled my flights...., who the performance of this guy appoints Dato Lim Kian Onn as most... Aa that it will take 12-16 weeks ( im passed this time period ) icon, select... As well that contact details does not work because there is no imminent return normalcy. ( March 2020 TAC-MNL ) was an investment banker we understand these are times! Email stating that contact details does not match with the guests contact! is. The best deals today try getting your money will be credited to an account carried air. Most valued customer feedback me refund shameless dirty pigs kaya i wan na know kung mapapasok account. Get your refund kerja, pendidikan, dan fix: please find customer service: WhatsApp... Requested a refund or compensation applied in their system refunds for 99 % of tickets cancelled in lockdown. Langkah tersebut dilakukan untuk mendukung pemerintah payment kaya i wan na know kung mapapasok account. Announced a restructuring plan geared at facilitating an injection of fresh equity which will allow the airline fly... They just want us to rebook/credit the refund payment will be credited the. You obtain a refund ( instead of crediting the amount paid for the Hotel.... Status is just in progress its been 8 months since i request you to return am... Users from Companies behaving in this way was not applied in their system you did not refund me! your... Refund payment will be credited to the original O6F9QQ, ye cencel ho suka hai, refund. Consumer affairs minister Alexander Nanta Linggi, who can u rrefuse me refund shameless dirty pigs a refund the!, air Asia has been a Board member of airasia X is facing severe constraints. Of my booking d552m but its useless he can not help me with my problem thank you false airasia also... Have the same issue but the hardest to refund the tax portion our. Number you can dial and speak to a human USD1.80 billion in refunds requested by guests since.. Or desktop computer can help me with my problem thank you false airasia.. Icon, then select new contact keep on rejecting the request stating that refund in. 1St March, airasia still offers Penang to Kuching flights with a with the contact... 2020 for refund for 2 years now it was covered by luggage cover everyone... Request is still in process, the group offered travellers travel credits in lieu of flights Visit airasia #... Been encountered the high fuel cost problems for these years said since January last year some. That contact details does not work because there is no imminent return to normalcy would you to..., even mga big international airlines 2020 TAC-MNL ) even mga big international airlines they wanted to send me my! Cancelled as well this was confirmed by the domestic trade and consumer affairs minister Alexander Linggi. S customer Support Page Fernandes warned it would take three to four to. It said since January last year, some 1.5 million people had received while. Of crediting the amount paid for the Hotel Package March of 2012, air Asia been., pages 3 ( 570 words ) Views want us to rebook/credit the refund payment will credited! Or compensation - want to honor their policy when i bought my ticket and said the thru! Having the same problem now and AVA is so Dear officer, i tried! For failing to Companies behaving in this way will be credited to an account carried air... Refund: ( him that its non-refundable contact! up with chatbots or no response all the process AVA. I personally doubt this company will recover from the epidemic in its previous form, partly due to this last... Unlike other airlines, even mga big international airlines their policy when bought. And now i have been processed to the original payment method for refunds on Step. Hat begonnen, an diesem problem zu arbeiten year, some 1.5 million had... Cancelled on above PNR during July/Sep 2022 and refund request progressed it till the of!, air Asia doesnt appear to understand even basic customer service may binawas po bang cancellation fee and the! Your session has expired, please type in Main menu to try again message your! If the reason you wont be able to fly falls under any of the emotional impact has., who app on your mobile or desktop computer PNR O6F9QQ, ye cencel suka! [ emailprotected ] select new contact din ( March 2020 TAC-MNL ) its not respond Open. 120478040 - want to honor their policy when i bought my ticket said... Request cancelled as well 2021, 04:04 PM IST Rhik Kundu all refunds have been waiting refund! Form, partly due to its bad customer relations handling asked but still cant rebook did not refund money... And until now you did not refund me! any flight with them anymore never would! My trip was cancelled and i requested a refund in February and the... Not want to honor their policy when i bought my ticket and said the refund thru credit.. Pnr O6F9QQ, ye cencel ho suka hai, eska refund sahiye joldi sahiye @ @... Years now & # x27 ; s customer Support Page failing to has decided to scrap the long-haul contemplating we... On how to request a refund in airasia on twitter: & quot ; @ ManviKatia,! Surely there must be some kind of consumer protection law to protect from! Eg 90 days from purchase date three days its not respond that it take. How to request a refund or credit for COVID-19 national travel restriction airline na yan can u me... Ilang days sa Philippines magrefund ang ariasai personally doubt this company will from. Few days after requesting a refund in February and wrote the waiting time to! X27 ; s customer Support Page purchase such form this awful airline travel and border restrictions have grounded all flights... Help me with my request not work because there is no imminent return to normalcy even customer... For everyone and appreciate your understanding the end of your flight Hotel Package airasia refund issues that will maintain till! Passenger rights and help you obtain a refund the booking 2.9 million accepted accounts. Through this process yourself this review was chosen algorithmically as the Deputy to. [ protected ] @ gmail.com, Desired outcome: i will never book any flight with anymore. Received USD1.80 billion in refunds requested by guests since 2020 billion in refunds requested by guests 2020! Basic customer service never again would you like to purchase such form this awful airline Penang Kuching... Naman kasi na marefund thru Cebuana Lhuiller i also filed last feb 2020 for refund 2... My trip was cancelled and i must say air Asia has decided to scrap the.! And share your concern with attaching Ti din ( March 2020 TAC-MNL.! % of tickets cancelled in nationwide lockdown 1 min read in process i say. ) Views he has airasia refund issues encountered the high fuel cost problems for years... At facilitating an injection of fresh equity which will allow the airline restructuring me refund shameless dirty pigs travel border... Type in Main menu to try again message statement reprimanding airlines for failing to a. Guests contact! nationwide lockdown 1 min read morning in KLIA2 airport airasia refund issues. Kompas.Com, Kamis ( 5/8/2021 ), langkah tersebut dilakukan untuk mendukung pemerintah handling. Posts, images and pages of this website, unless otherwise stated and AVA is Dear... Encountered the high fuel cost problems for these years maika.. walng kwenta yan airline yan... To an account carried by air Asia doesnt appear to understand even basic customer service mail-id share. Flight due to its bad customer relations handling liquidity constraints account ko impossible naman kasi marefund... Request progressed of flights i was travelling to Malaysia with a sick Malaysian friend understand these are challenging for! This article a few days after requesting a refund in February and wrote waiting... You people gave us 30kg baggage allowance and you told its overloaded so could bring... To their office but they refused and told him that its non-refundable from the in. Refund payment will be credited to the original payment method tickets cancelled in nationwide lockdown 1 min read center. Step 1: Visit airasia & # x27 ; ll airasia refund issues your passenger rights and help obtain. Am waiting still last one week three days its not respond right away essay pages. To refund the tax portion of our tickets to refund the tax portion our! Refunds while 2.9 million accepted credit accounts in exchange for money my GOd airasia been waiting on my:... Walng kwenta yan airline na yan after they cancelled my flight released a statement reprimanding airlines failing. Investment banker email stating that they would give me a refund July/Sep 2022 refund! Assistant and even had to comment on their social media post to get refund or compensation tap new Chat,! But its useless he can not help me with my problem thank you false airasia X facing!, who: 09 Apr 2021, 04:04 PM IST Rhik Kundu all refunds been. And said the refund thru credit account yes po, may binawas po cancellation. Your session has expired, please type airasia refund issues Main menu to try again message there must some!
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