He was in so much pain & blue pearl took care of him immediately! My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. They are so very dependent on us as owners to make the right decisions for them. Immature in a lot of ways, and incapable of being compassionate and understanding of someone's pet that is sick. NEVER will go to them or any other one of their "clinics/businesses" They are owned by MARS corp, also Banfield and others, They are very expensive. We were there for 3 hours for them to tell me that she had pancreatitis. I greatly appreciated her honestly and gentle demeanor. I went to Blue Pearl at 1 am in the middle of the night on the 23rd of January. We had moved to West, Alissa H. said: We've been in twice for non-routine visits for our dogs and have been, DeAnn L. said: In my 30 years of being a pet mom, I have never experienced such a, Niky K. said: I didn't look at the reviews before I went here today but they live up, Kitty C. said: This place is awesome! We provide specialty and emergency care for cats and dogs. Dont do it. It seems like Alley G. And I had the same experience. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! Dont take your pets to this place. There is a problem form the CEO down. Of course it was expensive, but the staff was forthcoming about costs, and gave us estimates and options along the way. I received calls every day she was there, and they let us call to check on her at any time or come up to see her. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . He went in emergency surgery for a urethra blockage from stones. He swallowed some forgiven materials (rubberband& plastic charm) I never received 1 phone call following up or checking on stiches and removal. Wouldn't do it! I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Get more reviews from your customers with Birdeye. The staff and Dr. Stewart was wonderful. Claim your profile to access Trustpilots free business tools and connect with customers. check back often for more services! Took my a My first visit cost $292. Veterinary care, especially emergency/specialty care, is not inexpensive. Thanks again!! I want to thank them for being there that night. No treatment and a life without the misery of Chemo/Radiation and ripping out her rib cage!! He went in emergency surgery for a urethra blockage from stones. If you take your animal here then you are risking their lives. He had diarrhea after only having him home for 2 days and his breathing seemed off and seemed very tired. Grow your business. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). We also ensure all reviews are published without moderation. I highly recommend Blue Pearl! I truthfully dont care about your vets qualifications in this regard. He saved our dog once already. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. It goes against our guidelines to offer incentives for reviews. Pre-paid 24 hour overnight stay. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. They have always been so caring and compassionate. Nicole W. said: I wish I could give a million stars!! The tech was laughing saying she was over medicated of course no doctor around. We had to go to Southfield because the Ann Arbor location had no ultrasound? The first time, he was sedated and allowed to fall off of an ultrasound table. That afternoon she became less responsive. Easy, done. You guys take advantage of people in their most difficult times. HIS EYE LOOKS 100 TIMES WORSE THEN BEFORE THE SURGERY! No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. Called to see if they had the equipment for a specific therapy and to make an appointment id so. When your pet needs emergency care, seconds count. Website: Website. Learn more about your emergency visit. All they care about is the almighty dollar and if you can PAY. I prefer a clean, not fancy but professional looking clinic where the staff actually cares about the pets and their caretakers and try to keep costs reasonable so we can do our best for our fur babies. Still no response and that was over a year ago. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Its our goal to help our patients and clients spend more quality time together. This profile is powered by Birdeye. They may be pricey but the service was exceptional. I feel very comfortable taking my dog there and leaving him over night there. They prey upon the fact that your furbaby is not well for their profit. Not a good sign. Don't take your pets here. Our hospitals have a wide variety of experts under one roof, providing opportunities for collaboration and leading to more comprehensive care. Our Blue Pearl Southfield, MI hospital was the first private practice, multi-specialty veterinary hospital in the state. They treat them like a DOLLAR SIGN--nothing more! Their RX charge 5x as much vs my filling at pharmacy or online. I told them that Samson had to be put down because he suffered from catastrophic Kidney and Liver Failure. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. She said I missed the 4 hr window to reverse the clot and basically there was no hope. Business Hours. But watch everything your doctor does, and don't let them do tests without consulting with you first. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and top-notch veterinary nurses. Anything medical that is done for humans to animals is expensive. I have an 11 week puppy and she puked several times in the evening. I will not go there again. Were open 24/7 every day of the year to help your seriously ill or injured pet. This is my first puppy and the staff was amazing with him. About the Business BluePearl Pet Hospital in Southfield, MI is a 24 hour emergency vet and specialty animal hospital serving the greater Southfield Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Nort Ask the Community Ask a question It's true what our people posted - they do try to guilt trip you if you don't agree to tests being done at the very high "after hours" fee - tests that could wait a couple days to be done during regular business hours at their regular rates. We were directed there from another horrible veterinarian West Madison Veterinary Hospital and Pet Resort. I cant believe she didnt call me back. When I arrived Abby was in a coma completely unresponsive. Even helped us figure out our best options. Whichever path you take, know that BluePearl is committed to your development and growth every step of the way. Don't take your pets here. Ended up with my cat died so soon I dont recommend this place at all. Blue Pearl has always provided me with options and supported my decisions. We dont want anyone else to go through this. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. Do not go here! I had the unfortunate experience of having to bring my kitty to emergency at 1 am because she lost ability to use her front right paw and was crying in pain. Not only did they give me more than six months of time with Bing, even though she had a highly aggressive type of Lymphoma, they also made the time she had left much more comfortable and enjoyable. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and Learn more about BluePearl Southfield, Opens a popupSpecialtiesWe provide specialty and emergency care for cats and dogs. Total lack of compassion and total corporate medicine. Your Privacy Choices 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. They are so very dependent on us as owners to make the right decisions for them. This place needs shut down and investigated and I will be turning them in to the board of professional responsibility for investigation into the practice. They are transparent and caring. Blue Pearl is a criminal organization who only cares about money. No call back. I brought my kitty Shadow here after he had severe vomiting and bowel movements. They are very professional, provide high quality care, and are upfront and transparent Blue Pearl helped our puppy get better when she started collapsing and we didn't know what she had gotten into. ** Blue Pearl, MARS Corp or whoever you go by, please do not contact me as the thought of you makes me vomit. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. Medical, Dental & Vision Multiple plans to choose from and prescription drug benefits Continuing Education She helped discharge my cat and was so sweet and caring, even knowing her for a few minutes she made me feel a lot better about the whole situation. Thank you for everything! The customers hands are tied because there are no other emergency hospitals that are open 24/7 with their resources. I wish I could leave zero starsArrived with a severely traumatized cat with a ruptured bleeding eye in need of immediate attention. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. Our dog 'coughing' but they never tested for worms of which on serious level can cause your pet to cough. These type of self entitled people should not be working in an emergency animal hospital. Shop 2023 Chevrolet Silverado 1500 vehicles in Southfield, MI for sale at Cars.com. I have requested a refund and awaiting a return call. If youre looking for a place to bring your pet, Blue Pearl is an excellent facility with an incredibly empathetic and compassionate staff. They are very professional, provide high quality care, and are upfront and transparent about costs. At that appointment she said that the extra tissue protruding in his eye is another $1500 to remove, when that was part of his original problem we needed fixed. Overland Park Kansas NEW Client Service Supervisor Charleston South Carolina NEW Client Services Coordinator - Part Time Cary North Carolina Hospital Staff NEW Licensed Veterinary Technician When presented with the final bill, I told the desk assistant that was a gross amount and her response was that they are an emergency facility. Verification can help ensure real people write reviews about real companies. Has anyone started a class action against this place? Avoid! They treat them like a DOLLAR SIGN--nothing more! 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