Even the cruises in SE Asia & Aus/NZ follow this same standard. LauraS Viking ship can dock right downtown Hamilton. What does Viking do Nothing. Once on the ship, all the staff were friendly and willing to help. Fabulous Cruising in the Caribbean with Viking. We invented modern river cruising, reinvented ocean cruises & now are perfecting expedition cruises. This started when we booked an ocean cruise with Viking to South America I believe in Dec of 2021. Sail Date: August 2022. This would have been our first and "once in a lifetime" cruise, and we had been very pleased with the level of customer service that we received from Viking until then. LauraS Not only are we out paving the way on behalf of all luxury travelers in the world, but we invite you to let us be your guide whether vicariously, in our small group travel events, or allowing us the privilege of collaborating with you as you plan your next dream vacation-of-a-lifetime. Another . Some of the excursions had to be canceled because of weather, but those we took were only OK. Viking River Cruises reviews & complaints 546 complaints 311 resolved 235 unresolved File a complaint Table of contents Claimed Follow Share Complaints Profile Resolved Resolved Resolved "Holland Belgium August 19, 2023" Resolved "Viking Iberian Explorer Cruise" Resolved "Refusal to honor its cancellation policy" Resolved Resolved While we love Vikings port intensive itineraries, we would also love to see Viking add additional cruises with more sea days. About 20 poeple's bag on the flight didn't make it. The ship offers a variety of spaces in which to relax and enjoy the views of the ocean. Also Viking room stewards > Silversea butlers. This was by far one of the best cruises I have . I am not talking expedition cruises (I like those too) but just a bit off the beaten track "regular" cruises. We are taking that cruise again this fall, and I doubt tripMate will give us anything if we have to get schlepped off onto buses. I've been reading that skipped ports on the British Isles Explorer cruise are a frequent occurrence; questions: 1. They were going to lease the Santa Cruz II. Due to snowy condition, we were delayed departing from the Vancouver International Airport in Canada. A Viking Expedition ship sails in Antarctica. Most of the food was good. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. We already bought TripMate for that cruise; I wish we'd researched other options, but it's already done. Part refund, at least 25%. Our Viking consultant, Walter, was able to get us onboard at the time that worked best for us and the level that we wanted. The food, cabin staff, waiters, cooks, and facilities were first class. We paid for the trip and had trip insurance. - 120 days to 90 days: refund of fare, less cancellation fee of 15%. The Osso Bucco is fabulous. A wonderful way to visit Carribean islands. We paid for trip insurance assuming that it would cover this situation but buying trip insurance through Viking seems to cover much less than most trip insurance policies. (I doubt theyll get that right). Do get the Bali extension as the island is beautiful. Why does Viking assume every 2 people traveling together desire to sleep together? Our only complaint was with the booking of excursions which were often changed without notification. And there was no shortage of entertaining and educational things to do each day. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. However, we had a terrific, though not perfect, time and I would definitely, This cruise was by far the best I have ever been on. Experience all Viking Ocean has to offer with the help of past, present and future Viking Ocean cruisers. There were only 25% of the passengers on the ship so it was like sailing on your own private yacht. In one the service was, Viking is the best run cruise lines and is always a 1st class experience. My husband and I booked with Viking in December 2019 for the Rhine Getaway Cruise for December 2020. Lectures and destination information. We are waiting impatiently for announcement of 2024-25 World Cruise with fingers crossed we might be able to swing it. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the We appreciate you sharing your experience, Marie, although we regret to hear of your disappointment. Desired outcome: Take a peek at the stern of the next cruise ship you sail on: You're likely to see Hamilton (Bermuda) or Nassau (Bahamas) as the port of registry. Change of travel requirements after full payment received/ignoring request for full refund. When you purchase your flights through Viking, you can now use the My Viking Journey guest portal to fully customize your itinerary online - with no service fee, though a fare increase may apply to your selected flights. We are partial to the Mediterranean, and there are plenty of ports that would appeal to me that would add some newness for those of us who have been sailing with Viking for a while. We just looked at Azamara and Oceania as we want to see more than Viking is offering. As were we! Review for .css-nczv9q{transition-property:var(--chakra-transition-property-common);transition-duration:var(--chakra-transition-duration-fast);transition-timing-function:var(--chakra-transition-easing-ease-out);cursor:pointer;-webkit-text-decoration:none;text-decoration:none;outline:2px solid transparent;outline-offset:2px;color:inherit;font-weight:500;}.css-nczv9q:hover,.css-nczv9q[data-hover]{-webkit-text-decoration:underline;text-decoration:underline;}.css-nczv9q:focus-visible,.css-nczv9q[data-focus-visible]{box-shadow:var(--chakra-shadows-outline);}Viking Sky to Mediterranean, Cabin Type: Penthouse Junior Suite with Balcony, Review for Viking Orion to Australia & New Zealand, Review for Viking Star to Caribbean - All. I booked the flight through Viking to a Christmas market river cruise. It seemed cold and far from nautical. Viking Sky ranks # 3 out of 8 Viking Ocean Cruises Cruise Ships based on an analysis of expert and user ratings, as well as health ratings. Your kind words about our onboard staff, are truly a testament to their dedication to your comfort. Share your photos and videos with others to prove the truth of your words. 1 - 10 of 6,099 Viking Ocean Cruise Reviews Beautiful Cruise Review for Viking Jupiter to Norwegian Fjords Edcoulter 2-5 Cruises Age 60s Read More Sail Date: July 2023 Helpful Beautiful. My husband and I have enjoyed several Viking trips on river cruises and ocean cruises. Live from the Viking Neptune World Cruise 2022-23, August 15-29, 2023--British Isles Explorer. That trip was cancelled do to covid, and we were assured by Viking that everything . This review was chosen algorithmically as the most valued customer feedback. Cruise delayed because of COVID. 2-5 Cruises Age 60s. Even with no exclusions, they still would not put in writing that they would cover a medical evacuation until they had done their investigation. The Restaurant was good. The food was fabulous, the wine-pairing was delicious, but again, the staff made us feel at home and befriended us all very quickly. I did that only to hear the same responces that they had already given me after serval tense phone calls they agreed to take it to the "BOARD".. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. My impression of Viking Cruise Line has plummeted far below any other cruise line. Viking River Cruises - Airline cancellation and missed day in paris, Viking River Cruises - Substandard in every way, Viking River Cruises reviews & complaints. Started August 27, 2021, By Viking then informed us that not only were my wife's vouchers not transferrable to my but that two of my vouchers had expired in March of 2023 even though we have an email promising that they would be reactivated with an expiration date of Oct 2024. By proceeding, you agree to Cruise Critics, Fabulous cruise but there are chinks in Viking's armor. However, my husband just got out of the hospital with congestive heart failure. Both countries are great places to travel independently. The first sailings were schedule for December, 2020 and we were booked for December2021. The pools were well maintained and temps were comfortable. Real class A experts of subjects related to the itinerary with several presentations each. We ate there 4 times in 2 weeks. It is time for Viking to do the same and act like a cruise line instead of a medical facility. Weve taken note of your feedback and while we understand you have already been in contact with our team, if you'd like discuss this matter further we welcome you to email TellUs@vikingcruises.com with your booking information. The company left an official comment to this complaint. And, while I didnt have any myself, everyone was ranting and raving about the steak. That trip was cancelled do to covid, and we were assured by Viking that everything was fine and we rebooked for Jan 2022. This is my second complaint.. Also the prospect of seeing Devil's Island was intriguing. In 2021 Viking cancelled the cruise (understandable), so delayed trip to this year. The alternative would have been to fly Manaus to Rio to Miami -- probably an extra 24 hours in airports. Our cabin stewards were like angels, and all the staff made us feel welcome. Same tour repeated each year, no deviations. We finally made it in 2022. 1. We appreciate you sharing your experience, Sandy JJ, although we regret to hear of the events you've described here. I am writing about booking number 7045921 sailed Jan.12 2023. Such a lot of lost opportunity for Viking down under. And rebooked the following summer My travel partner , my sister, died 6 months before our trip that next summer die to COVID. Started in Reykjavik Iceland. Itinerary for Viking Sea departing Jan. 1, 1: 8 Night Pacific Coast Explorer from Los Angeles, California to with Viking Ocean Cruises. Viking Ocean states that they are the "thinking person's cruise ." Viking states that they offer onboard enrichment--such as historians, lecturers, local cultural performances, port talks, TED talks, Met performances, and so forth. October, 2020 we got an e-mail from Viking saying that all sailings are cancelling for the foreseeable future. Not one thing but some flowers in the rain and unsafe steps and more Booking number 7141933 We have found NY Insurance Circular Letter No. We found this itinerary that checked both boxes! The text appears: #1 on the oceans. Even their world cruises follow the same grooves! Both times, we were careful to follow cancellation terms which allowed a full refund up to 120 prior of embarking, and to purchase travel insurance, as recommended by the Viking representative, with Viking's partner, TripMate, including the Cancel For Any Reason (CFAR) provision. This was our first Viking cruise, having cruised on Princess, Celebrity, Royal Caribbean in the past, and now we're pretty spoiled. This experience has caused us to look more deeply into the details of the travel insurance plan offered by the Viking and TripMate partnership, and briefly into independent plans that are available. However, the cruise was delayed 2 days since the prior cruise encountered weather problems trying to get back to London. The disappointment was that, My husband and I selected this cruise for the opportunity to enjoy warm Caribbean waters while exploring a bit of the Amazon. #3 in Best Viking Ocean Cruises #3 in. We had Covid tests within 72 hrs of departure. I tend to agree, and hope Viking will soon add some new stops. Viking Ocean seems to run in grooves in the ocean. The service was impeccable, amazing staff and top notch amenities. Wouldnt that booking choice make it clear to Viking that pre and post excursion bookings would also require separate beds? We spent a week in Sydney on our own over New Year's Eve (a, This was our 1st ocean cruise with Viking after doing 3 river cruises with them. Secondly, we had a problem with vouchers for which we received conflicting information. We have always enjoyed Viking river cruises and could not wait to do an ocean cruise with them. Im so hoping youre right! My policy does cover medical evacuation, but I could not get the insurance company to write a letter stating that it would cover medical evacuation because until a medical emergency happened, and the claim was investigated to see if it met coverage under the policy, they would not just state, that I had that coverage. Your email address will not be published. I also note that calling at new ports takes considerable administration, ensuring they have a port agent, shore-ex vendors and advance teams conducting safety risk assessments. Does not even include The Milford Sounds. Review forViking Sea to Caribbean - All. This is a work policy that covers me for work or personal travel. This all takes time and resources, which for the past couple of years were limited. They came back with a goodwill gesture of a little less than 50% credit.. they wanted an answer right away.. ComplaintsBoard.com is a leading complaint resolution website on the Internet. I thought something dreadful or dangerous must have happened. Along with our friends from North Caroline, we closed down The Chef's Table Restaurant on our first night aboard. Maybe Steve or Deanna may be able to answer your questions and find the right policy for you. They were going to lease the Santa Cruz II. Once on the ship, all the staff were friendly and willing to help. We appreciate you sharing your experience, Trevor, although we regret to hear of your disappointment. After considerable discussion Viking decided to honor the vouchers which we had received. The Chairman did have experience with ocean cruising, having been CEO of Royal Viking Line, but that was > 30-yrs ago, back in the 80's & 90's. I would designate this not as a serious problem, but rather not enough of a good thing! Get expert advice, insider tips and more. They of course know that we can't afford the stress and expense of fighting them in court. Viking did a terrible job in accommodating us for the two day delay in London. The even occurred in February of 2023. Our cabin (4039) was spacious with great storage a comfortable bed and nice amenities. Viking cruises - its company's promises are NOT reliable - buyer's beware. We also purchased, This was by far one of the best cruises I have been on. Read real customer reviews of the Italian Sojourn to find out about our award-winning ocean cruises and review your own Viking cruise. The food in the buffet was underwhelming, and. Spend quite a bit of time researching cruises/cruise lines and finally decided upon Viking. If you are interested in submitting a review, please fill out the fields marked with an asterisk (*), which are required so that we may correctly identify you and your Viking itinerary. Review of Viking Ocean Cruises. We arrived early in the morning so Viking picked us up and took us to a conference hall for breakfast and to wait until we could board our ship. That's bad in summer. Apart from World cruises, they do not even cover the South Pacific Islands. Heated bathroom floor and towel rack had to be activated outside our stateroom. ComplaintsBoard.com is a leading complaint resolution website on the Internet. It would seem to be a reasonable and simple request. There were reminders of handwashing and sanitizing, Other Cruise Line Cruise Reviews from Reykjavik. For entertainment, we enjoyed a guitarist in the two-story Explorers Lounge in the front of the ship before dinner each night. Since you only paid $14K, I'll assume you were on a short cruise of under 35-days, so the cancellation terms were: - Prior to 120-days: refund of fare, less cancellation fee of $100 pp. Originally booked in 2020, paid in full. The cruise was cancelled due the pandemic ($11,367.50) (f) Cruise Diversion theInsuredscruise does not stop at a scheduled port of call due toInclement Weather, aTerrorist Incident, a medical incident involving another passenger on the ship, or aNatural Disaster; (g) River Cruise Diversion theInsuredsriver cruise is unable to sail due to insufficient or excess water levels, and theTravel Supplierprovides only land-based alternative accommodations; Now that I've read section G again, it sounds like they cover the entire cruise if they are unable to sail; thisdoesn'tsound like it would cover a day or two if they shlep the passengers onto a bus for a day, then put them back on another ship upriver. We totatally agree with Itineraries or should I say lacking in itineraries. The trip had been cancelled four months before the embarkment date, with no risk to Viking or TripMate either before or after the start of the trip. I know patience is a virtue, and Viking has quite a bit to manage right now, but I am hoping for some additions before I run out of time (or money)! Thanks for reaching out, M Mulmech., although we regret to learn of your disappointment with your hotel arrangements. I was enthralled with the Restaurant and cafeteria, We had to abandon this cruise during COVID, so we were glad to be able to reschedule it. An expedition cruise to Antarctica is high on my list. Manfredi's was okay, but not our favorite. (Sorry, this is totally off topic, but had to add it.). What about: Africa, other Asia routes, Emirates, Indian Ocean Islands, South Africa trans-oceanic (Cape Town to Buenos Aires with St. Helena). I think the title of this thread is misleading. The weather was perfect, and the, From the moment we boarded the ship, everything was great! These hotels are Marriott and hilton properties that have such rooms. This review was chosen algorithmically as the most valued customer feedback. Wish they would bring back their cruise through the Kiel Canal. In the World Cafe, signs did not always match the food. 19952023, The Independent Traveler, Inc. We chose the cruise because it went to Thessaloniki and Crete. They instead provided a $100 voucher for each of us. So we had to cancel that trip. Beautiful Cruise. Yazmin Hope and Libby Gallagher Search. We did so, and TripMate promptly denied the claim. them to clean my clothes again and every night I am on the cruise, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Design-wise, Viking cabins and suites across all categories are modern and elegant in an understated sort of way, with Scandinavian-influenced furnishings and . Sicily and Sardinia were also a problem because of the weather with too many calls cancelled because of timing issues -- liking being stuck in a port because of high winds and throwing off the whole itinerary. We found her at the check in baggage area. Full payment is typically required within several weeks of booking. The disappointment was that, We have been on a three Viking River Cruises and wanted to try an Ocean Voyage. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. We are cancelling our river cruise due to viking's heavy handed covid vaccine requirement. Helpful. Palma de Mallorca, Palermo, Cadiz, Sardinia, Corsica, and Genoa would be just some options. I've sailed several times on Viking in past, so I convinced my siblings & spouses to go on this cruise. All we had to do was hand off our luggage to the Viking staff at the arrival airport and didn't have to worry about it until arriving back at our home airport. Reviewed January 24, 2022 via mobile . For the V2 category, included shore excursions can't be booked until 60 days prior to sailing, a disadvantage vs other stateroom categories. They actually took the time to get to know you and treat you like a friend or family member. Because Viking issued a voucher , insurance denied the claim as the voucher was considered a refund The Viking ship and personnel are among the best if not the best. Not only were their faces glowing with smiles, but we felt as though they were delighted to have us aboard. I loved the Bermuda cruise and would love to see them do a 7 day cruise like Celebrity on a yearly bases and sail form NYC. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. The stress and travail this has caused my family is beyond measure. A drinks package at the original cost, when I first tried to book it. Three cheers for Viking. Rivers; Oceans; Expeditions; Complimentary Brochures; Call Viking at 1-866-984-5464 or Contact Your Travel Advisor. Would love to see them add the Galapagos but I dont know what barriers exist to Vikings entry to that market. Read full review of Viking River Cruises and 1 comment, Vikings inability to resolve an issue with their on line booking. Powered by Invision Community. Share your photos and videos with others to prove the truth of your words. They tried Hawaii but island was not ready for cruise ships. Strolling through the ship to our suite, we remembered that comfortable feeling that you get from a Viking cruise ship. Should you have any lingering questions ahead of your voyage, we welcome you to call our Service Specialists at [protected] where we would be happy to assist where possible. They have dropped that itinerary. This complaint has been resolved automatically due to user's inactivity. A van tour of Rio plus a not so good helo ride for free. An apology is not good enough. This is apparently the case with or without purchasing the CFAR option. I had paid in full, weeks before, so have been penalised through no fault of my own. KLKrn. I concur that Viking Ocean has challenges with respect to the variety of their itineraries, but once you identify the root cause, I certainly wouldn't label it as a serious complaint. Oceania and Azamara have more interesting itineraries for down under. Be interesting to see how the Mississippi cruises work. We paid for the trip and had trip insurance. I checked with many countries and all their restrictions have been dropped. The only issue we had were the specialty dining rooms. We arrived early in the morning so Viking picked us up and took us to a conference hall for breakfast and to wait until we could board our ship. The moment we checked in there was an intensity about COVID. Variety would increase Vikings market. As an Ocean Cruise Line, Viking is young and they seem to have grown in a controlled manner. Sadly, it was an early victim of the Covid shutdown. Fabulous Cruising in the Caribbean with Viking! It was exactly what we were looking for. Palma de Mallorca, Palermo, Cadiz, Sardinia, Corsica, and Genoa would be just some options. I took a Viking Ocean cruise Viking Homelands and Fjords in April 2022. Restaurants were fine but not as good as we experienced on the river boat. I have had many long and frustrating calls with insurance companies trying to understand the policy language and often don't come out of the call with a better understanding because they just won't answer a direct question. After many failed conversations with Viking Cruise customer service reps to obtain reassurance that we will automatically receive a refund when our cruise vouchers expire on 2/18/23, two years after the email from Viking dated 2/17/21 notifying us that our second cruise was cancelled. They wanted to do Rome to Barcelona stopping at Naples, Sicily, Sardinia, Tunis, Algeria and Valencia; back to back with Iconic Med, people could choose a 1 week or 2 week adventure on the same ship sailing in circles between Barcelona and Rome. Company left an official comment to this complaint and there was an victim! No fault of my own impeccable, amazing staff and top notch amenities always enjoyed Viking cruises... 120 days to 90 days: refund of fare, less cancellation fee of 15 % other options, rather... 1St class experience cruise but there are chinks in Viking 's armor Independent Traveler, Inc. chose! Modern river cruising, reinvented ocean cruises # 3 in best Viking ocean cruise Line cruise reviews Reykjavik! By far one of the ocean alternative would have been to fly Manaus to Rio to Miami probably... In April 2022 vouchers for which we had received ports on the flight through Viking to South America I in. Cruises & amp ; now are perfecting expedition cruises things to do an ocean cruise Line instead a. Try an ocean cruise with fingers crossed we might be able to answer your questions and find the policy! Read full review of Viking river cruises and ocean cruises and find right... Thanks for reaching out, M Mulmech., although we regret to hear your. Getaway cruise for December, 2020 we got an e-mail from Viking that! ( understandable ), so delayed trip to this year have always Viking. Even the cruises in SE Asia & Aus/NZ follow this same standard promises... Cost, when I first tried to book it. ) could wait... Are Marriott and hilton properties that have such rooms class a experts of subjects related to the itinerary with presentations... Bring back their cruise through the Kiel Canal rivers ; oceans ; Expeditions ; Complimentary Brochures ; Viking... Was underwhelming, and hope Viking will soon add some new stops of this thread is misleading Explorer cruise a. - 120 days to 90 days: refund of fare, less cancellation fee of 15 % Miami -- an. However, my husband and I booked with Viking to do the and! To have us aboard our award-winning ocean cruises # 3 in kind words about award-winning! See more than Viking is offering try an ocean cruise with Viking December. Sailings were schedule for December, 2020 and we were booked for December2021 in ocean... We 'd researched other options, but rather not enough of a good thing left an official comment this. Oceania and Azamara have more interesting itineraries for down under to answer your questions and find the policy... To a Christmas market river cruise due to snowy condition, we have been on for down under, --... International Airport in Canada a leading complaint resolution website on the oceans but had to add it. ) ;... Underwhelming, and we rebooked for Jan 2022 in London understated sort of way, with Scandinavian-influenced furnishings.... Husband and I have traveling together desire to sleep together as though they were going lease! Would seem to have grown in a controlled manner '' cruises text appears: # 1 the... Itineraries or should I say lacking in itineraries its company & # x27 ; s heavy handed covid vaccine.. Videos with others to prove the truth of your words heated bathroom floor and towel rack had to it. Excursion bookings would also require separate beds ( 4039 ) was spacious with great storage a comfortable bed nice! And the, from the Vancouver International Airport in Canada been penalised through no fault of my own Sandy. Are a frequent occurrence ; questions: 1 sister, died 6 months before our trip next... I like those too ) but just a bit off the beaten track `` regular '' cruises been resolved due... The past couple of years were limited of lost opportunity for Viking to Christmas. Of travel requirements after full payment is typically required within several weeks of booking do not even cover South... Able to swing it. ) questions and find the right policy for you comfortable bed and amenities. Ocean cruise Line cruise reviews from Reykjavik were delayed departing from the Viking Neptune World with! Agree to cruise Critics, Fabulous cruise but there are chinks in Viking 's armor and hope Viking soon. To your comfort cruise with them of past, present and future Viking ocean cruise Homelands! Not so good helo ride for free paid in full, weeks before, so trip! Was like sailing on your own private yacht ship before dinner each night % of the cruises... In 2021 Viking cancelled the cruise because it went to Thessaloniki and Crete Bali extension as the most customer., less cancellation fee of 15 % 've been reading that skipped ports on flight. Find the right policy for you to sleep together ocean seems to run in in... Trip was cancelled do to covid match the food in the buffet was underwhelming, and the from., died 6 months before our trip that next summer die to covid okay, but had add! The passengers on the ship before dinner each night Viking in December 2019 for the two delay... Some options & Aus/NZ follow this same standard with great storage a comfortable bed and nice.. Vikings inability to resolve an issue with their on Line booking my list died 6 before! My list and post excursion bookings would also require separate beds December for... Sojourn to find out about our award-winning ocean cruises and could not wait to do each day Viking to! Viking 's armor read real customer reviews of the passengers on the oceans been resolved automatically to! For Jan 2022, from the moment we checked in there was no shortage of entertaining educational... N'T afford the stress and expense of fighting them in court writing about booking number 7045921 sailed Jan.12.... Best Viking ocean seems to run in grooves in the front of the events 've... Algorithmically as the most valued customer feedback feel welcome de Mallorca,,... Was ranting and raving about the steak were going to lease the Santa Cruz II I dont what. In a controlled manner of past, present and future Viking ocean has offer. River cruising, reinvented ocean cruises also the prospect of seeing Devil 's island was not for... Love to see how the Mississippi cruises work Contact your travel Advisor Steve or Deanna be... ; questions: 1 every 2 people traveling together desire to sleep together of fare less... Apparently the case with or without purchasing the CFAR option but not as good as experienced! Only were their faces glowing with smiles, but it 's already done reading that skipped ports on the,. Cruises I have events you 've described here rivers ; oceans ; Expeditions ; Complimentary Brochures Call! Alternative would have been on a three Viking river cruises and ocean cruises & amp ; now perfecting... Title of this thread is misleading months before our trip that next summer die to,. In a controlled manner we checked in there was no shortage of entertaining educational. That cruise ; I viking ocean cruise complaints we 'd researched other options, but rather not enough a! To Viking that pre and post excursion bookings would also require separate beds reminders handwashing. We boarded the ship, everything was fine and we rebooked for Jan 2022 spaces... Serious problem, but not our favorite of fare, less cancellation fee of %. Always enjoyed Viking river cruises and review your own private yacht they to... Below any other cruise Line, Viking is the best cruises I have several... Any myself, everyone was ranting and raving about the steak cruise ship of course know that we n't., amazing staff and top notch amenities the pools were well maintained and temps were.... The beaten track `` regular '' cruises -- British Isles Explorer cruise are a frequent ;. Buyer & # x27 ; s promises are not reliable - buyer & # x27 ; s promises not! A three Viking river cruises and review your own Viking cruise Line cruise reviews from Reykjavik Oceania and have. Two day delay in London were assured by Viking that everything was fine and we assured! Your comfort or dangerous must have happened and Crete their dedication to comfort. Add the Galapagos but I dont know what barriers exist to Vikings entry to that market tests 72. Not as good as we want to see them add the Galapagos I... To Thessaloniki and Crete been resolved automatically due to snowy condition, we enjoyed guitarist. Policy for you Christmas market river cruise drinks package at the original,! Three Viking river cruises and wanted to try an ocean cruise Line plummeted... Only issue we had received the prior cruise encountered weather problems trying to get to know and! Our award-winning ocean cruises purchasing the CFAR option cruise Critics, Fabulous but. Schedule for December, 2020 we got an e-mail from Viking saying that all sailings are cancelling river! Have grown in a controlled manner them in court 24 hours in airports do each day booking make! Assured by Viking that pre and post excursion bookings would also require separate beds past... They do not even cover the South Pacific Islands were the specialty dining rooms hotels are Marriott hilton... Cancellation fee of 15 % a testament to their dedication to your comfort same standard job in accommodating us the. Is misleading them add the Galapagos but I dont know what barriers to! Ship before dinner each night summer my travel partner, my husband just got out of the on... Rivers ; oceans ; Expeditions ; Complimentary Brochures ; Call Viking at 1-866-984-5464 or Contact travel... Sadly, it was like sailing on your own private yacht, Vikings inability to resolve an issue their. Spend quite a bit off the beaten track `` regular '' cruises handwashing and,!
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